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Sherwin-Williams · 1 day ago

Key Account Specialist

Sewickley, PA

Full-time

Onsite

Entry Level

$62K/yr - $78K/yr

1+ years exp

Sherwin-Williams is a company dedicated to inspiring and improving the world through their innovative paints and coatings. They are seeking a Key Account Specialist to accelerate sales and growth for select strategic customers, primarily through direct communication and engagement with various stakeholders. The role involves managing customer inquiries, coordinating with sales teams, and ensuring effective inventory management.

ChemicalManufacturingSales

No H1B

Responsibilities

Available-to-Promise support and back-up as necessary

3PL training/process management support

Strategic powder inventory management and lead export supply chain activities

Leads and coordinates customer material disposal process

Lead month-end close activities

Team with sales and commercial to follow-up on new product leads and recommendations

Make daily customer calls to manage on-hand inventory and solicit new sales/orders

Attend customer trials to gain understand of product requirements while supporting sales to gain new business and pursue future leads

Determine where customer is in the overall selling process and what steps are necessary to move the sales process along

Schedule customer visits to maintain and enhance customer rapport and offer support to address any deficiencies (invoice, inventory - FIFO, logistics struggles, update customer profiles)

Identify & recognize supply constraints and actively work in conjunction with commercial to make recommendations to maintain supply

Route qualified opportunities to the appropriate sales or technical professional for development and closure

Communicate effectively with appropriate field sales representatives

Access product/technical information to support customers’ application requirements

Complete required CRM updates in Salesforce on a timely basis

Utilize all sales tools including Oracle Cloud, Boundary Apps and Valtrack to support/maintain selling efforts and address all supply struggles

Responsible for bulk tank inventory management by using telemetry tools and direct/indirect solicited customer feedback

Follow up appropriately with customers’ telephone inquiries and orders

Utilize all sales tools including Salesforce to support selling efforts

Participate in business team meetings as necessary

Communicate roadblocks to sales management team

Gather competitive intelligence to share with commercial

Qualification

Microsoft ExcelSalesforceMicrosoft OfficeCustomer ServiceCommunication

Required

Must be at least eighteen (18) years of age

Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future (e.g., OPT, CPT, H1B, EB-1,etc.)

Must have High School Diploma or GED

Must have at least 1 year of experience with Microsoft Office products such as Word, Excel and Power Point

Must have at least one (1) year of work experience using Microsoft Excel, including writing formulas, formatting and sorting data, creating pivot tables, and importing/exporting excel data to and from proprietary software