Apply on Employer Site

Marksman Security · 9 hours ago

(E) Security Operations Supervisor- 3rd shift/Forest City, NC

Forest City, NC

Full-time

Onsite

Entry, Mid Level

$58K/yr - $58K/yr

2+ years exp

Marksman Security is dedicated to building personalized security solutions for its clients. The Security Operations Supervisor is responsible for supervising the security team, ensuring compliance with Post Orders, and enhancing operational effectiveness through monitoring and reporting.

Information TechnologySecurity

Growth Opportunities

Responsibilities

The SOS will have primary responsibility for ensuring that vendor Post Orders are carried out to the highest standard, ensuring that the requirements as outlined the Post Orders are adhered to

Ensure that all incidents, emergencies, and site issues are reported, escalated, and managed in compliance with contract standards

Oversee a functioning documented shift handover process verbally and via email for operational effectiveness

Utilize a shared documentation management system

Track and provide daily and weekly shift updates; significant operational events and requirements, team meetings, communications, logistics, security team officer interviews conducted, and training completed

Ensure that any operational observations that are identified are actioned and followed up on in a timely manner

Issue site security management with operational reports as requested or on a routine basis

Drive the development of an excellent security culture, leading by example, and setting standards (dress, deportment, etc.), whilst displaying passion and enthusiasm for the role

Lead and support the security team during all operations, incident escalation and response

Ensure all security posts are manned in line with the contract requirements

Be prepared to provide support and relief to posts where required

Any additional duties as assigned by the Security Operations Manager or Client

Qualification

Security supervisionLaw Enforcement experienceCustomer service experienceAccess control systemsReport writingCPRFirst AidTechnology skillsInterpersonal skillsCommunication skills

Required

Demonstrates an ability to lead a diverse team of individuals through varying and competing demands

Two years of customer service experience

Two years of security experience

Two Years of Law Enforcement/Public Safety Experience

Military Experience (Active or Honorably Discharged)

Bachelor's Degree in Criminal Justice or a similar field

21 years of age

High School Diploma or equivalent

Ability to pass a criminal background check and drug test

Technology skills: operate access control systems, utilize a computer for incident reports, operate security software systems or applications, use email

Strong customer service skills, professional demeanor and appearance

Experience managing multiple tasks, executing radio and telephone communications while performing in a medium to high pressure environment with frequently changing and/or competing demands

Familiarity with report writing

Excellent surveillance and observation skills

Possess above average written and verbal communication skills

Possess strong interpersonal skills with demonstrated ability to interact effectively with client staff and the public