Citeline · 1 week ago
Global Account Director
United States
Full-time
Hybrid
Lead/Staff, Director/Executive
$130K/yr - $150K/yr
5+ years expNorstella is a premier global life sciences data and AI solutions provider dedicated to improving patient access to therapies. The Global Account Director will grow and maintain relationships with Biopharma accounts, serving as a trusted advisor and driving client success through Citeline's solutions.
Information Services
Responsibilities
Be accountable to achieve and exceed the agreed quarterly and annual sales targets as set forth by the business
As an expert of your clients, you will be responsible for understanding every facet of a client’s business including organizational structure, performance, business strategy and key leadership
Execute against a comprehensive account and territory plan to drive high retention rates, renewal uplift, and new bookings within relevant whitespace
Proactively identify and capture opportunities or address risks at strategic and tactical levels
Demonstrate deep knowledge of your client base to align product offerings and packages with client needs
Full cycle of planning execution, collaborating with support teams internally (SDR’s, Client Success, Solution Consulting and Consulting & Analytics) to drive success
Partner with Citeline’s Product management & Client Success teams to share feedback from client interactions and strive for continuous improvements in Citeline's offering to Biopharma companies
Utilize SFDC to document all sales activities and provide accurate and up-to-date sales pipeline reports and forecasts on a weekly basis
Ad hoc duties as assigned (All Responsibilities need to end with this bullet)
Qualification
Required
At least 5+ years of experience in similar roles preferred
Account Leadership Experience: A proven track record expanding business with clients by engaging key stakeholders to understand their needs and provide value
Strategic Perspective: You approach each interaction from a strategic point of view and create account plans to ensure alignment across internal teams, identifying risks and opportunities as they emerge to build and maintain effective relationships
Contracting Skills: You've led contract negotiations in rapidly changing environments by proactively identifying risks and opportunities within each account
Knowledge of the Pharmaceutical Industry: You're able to demonstrate deep knowledge of the pharmaceutical industry and speak the language of life sciences clients when communicating about the strategic value of Citeline's solutions
Consultative Sales Skills: You have proven consultative sales skills, including competitive market research, lead generation, prospecting, business development and closing sales
Collaboration: You have worked in a collaborative environment and thrive by partnering internally as well as with clients/prospects
High Close Ratios: You have strong presentation, communication, negotiation, objection handling skills leading to high close ratios
A desire to be the best in the team…while supporting your fellow team members, to be their best
Benefits
Medical and Prescription Drug Benefits
Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA)
Dental & Vision Benefits
Basic Life and AD&D Benefits
401k Retirement Plan with Company Match
Company Paid Short & Long-Term Disability
Paid Parental Leave
Paid Time Off & Company Holidays
Company
Citeline
Citeline is a leading global provider of data, analytics, and insights to the life sciences and pharmaceutical industries.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Christopher Crucitti
Chief Revenue Officer (CRO)
Evan Bechtel
Senior Manager of Partnership Growth
Company data provided by crunchbase