TE Connectivity · 2 days ago
Sr. Manager Quality
Fairview, NC
Full-time
Onsite
Senior Level, Lead/Staff
$152K/yr - $190K/yr
8+ years expTE Connectivity is a global industrial technology leader creating a safer, sustainable, productive, and connected future. The Sr. Manager Quality will oversee the Quality Management System, ensuring compliance and continuous improvement while managing a quality control team to meet strategic objectives. This role involves collaboration with cross-functional teams and driving quality initiatives to enhance customer satisfaction and operational efficiency.
AutomotiveElectrical DistributionHardwareManufacturingSoftware
Responsibilities
Ensures compliance to the quality management systems (AS9100) in all activities performed within the facility
Manage CoPQ (Cost of poor quality) including the WIP and inventory scrap costs due to poor product quality
Drive focused corrective actions based on defects pareto and 8-discipline root-cause investigation, and corrective & preventive actions methodology
Lead the quality control team in reducing wastes including repairs and non-value-added quality steps
Manage the supplier’s parts quality, including incoming inspections effectiveness, MRB (materials review board) and RMA (return materials authorization) processes
Leads and supports external & internal audits from external sources including preparation activities in advance of such audits
Ensures all customer inquiries, concerns, and complaints are professionally addressed promptly and escalates critical issues as appropriate while delivering an extraordinary customer experience
Ability to work with a cross-functional team to develop and deliver on the site strategic targets and objectives
Mentors and trains staff to perform effectively in their work and ensures the training is documented
Engages and manages a high-performance quality team including Quality Inspectors, Quality Engineers, Quality Technicians, and Supplier Quality Engineers
Creates a strong team working environment with focus on customer needs, compliance, product quality, and risk mitigation
Work with the leadership team to develop strategic plans for obtaining annual objectives and goals. (Goal Deployment)
Measures and monitors key process indicators to proactively evaluate the execution of meeting and/or exceeding the strategic plans developed. (Reduce Customer Complaints, Reduce Cost of Poor Quality/Scrap, Optimize turnaround on MRB/Blocked stock)
Develop and retain the associates that contribute to the success of obtaining the goals and objectives of the organization
Lead plant quality strategy aligned to AD&M policies
Ensure full QMS compliance (AS9100 or equivalent), maintaining certifications and audit readiness
Drive structured problem solving using 8D, APQP, FMEA, Shainin/Red-X, and other advanced tools
Lead functional teams across Materials Quality, VSM Quality, Systems & Compliance, and Test Lab
Manage KPIs including CoPQ, scrap, defects, MRB turnaround, customer complaints
Oversee calibration programs and test governance for quality compliance
Qualification
Required
Engineering or Quality degree; 10+ years quality leadership in manufacturing; strong QMS and audit expertise (i.e. Aerospace, Mechanical, Industrial, etc.) preferred; equivalent quality experience with 8 years related work experience will be considered
Minimum 8 years experience as a Quality Manager in the manufacturing/industrial industry. (Aerospace/Defense preferred)
Must possess proven results in problem-solving, using advanced problem-solving tools (i.e. Lean Six Sigma Green Belt, Shainin Red X Journeyman, APQP, etc.)
Excellent and proven negotiation skills both internal and external to the company required to drive the completion of 8D documents
Proven experience leading problem-solving teams and utilizing problem-solving tools (8D's, 5-why analysis, fishbone diagrams, etc.). Ability to drive completion of 8D documents that propel the business to world-class manufacturing levels
Working knowledge of QMS (Quality Management Systems), preferably AS9100 environment
Strong computer and analytical skills with a working knowledge of SAP, Word, Excel, and PowerPoint
Excellent critical thinking, presentation, and written, and verbal communication skills are required
Preferred
TEOA/Lean certification; advanced problem-solving capability; experience leading multi-functional quality teams
Benefits
Health insurance
401(k)
Disability
Life insurance
Employee stock purchase plan
Paid time off
Voluntary benefits
Company
TE Connectivity
TE Connectivity provides and markets engineered electronic components, network solutions, and specialty products.
10001+ employees
H1B Sponsorship
TE Connectivity has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (85)
2024 (75)
2023 (103)
2022 (93)
2021 (81)
2020 (76)
Funding
Current Stage
Public CompanyTotal Funding
$3.1B2025-04-29Post Ipo Debt· $1.47B
2025-01-28Post Ipo Debt· $782.37M
2024-07-30Post Ipo Debt· $350M
Leadership Team
T
Terrence R. Curtin
Chief Executive Officer
Heath A. Mitts
Chief Financial Officer
Recent News
2025-11-14
Company data provided by crunchbase