Catch Vibe Voice · 10 hours ago
Customer Support Specialist
Dallas, TX
Full-time
Hybrid
New Grad, Entry Level
$51K/yr - $55K/yrCatch Vibe Voice is a growing communications-focused company dedicated to delivering clear, impactful, and strategic messaging across professional environments. They are seeking a dedicated Customer Support Specialist to serve as a key point of contact between the company and its clients, ensuring customer satisfaction while supporting internal processes.
Management Consulting
Responsibilities
Respond to customer inquiries in a timely, professional, and accurate manner
Provide clear information and resolve issues efficiently
Document interactions and maintain accurate records
Collaborate with internal teams to ensure smooth communication and resolution
Follow established procedures while maintaining flexibility to address customer needs
Contribute to continuous improvement of customer service processes
Qualification
Required
Strong verbal and written communication skills
Professional demeanor and customer-focused mindset
Ability to multitask and prioritize in a fast-paced environment
Attention to detail and problem-solving skills
Comfortable working independently and as part of a team
Willingness to learn and adapt to company systems and processes
Benefits
Growth opportunities within the company
Skill development and on-the-job training
Supportive and professional work environment
Stable, full-time position
Company
Catch Vibe Voice
t Catch Vibe Voice, we’re not your typical call center.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase