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HCI Systems, Inc · 19 hours ago

Senior Fire Alarm Service Technician

Pasadena, CA

Full-time

Onsite

Mid, Senior Level

$32/hr - $45/hr

2+ years exp

HCI Systems, Inc. is a licensed low voltage systems integration contractor offering a full spectrum of services. They are seeking a skilled Senior Fire Alarm Service Technician to service, troubleshoot, and repair Fire Alarm systems, responding to service requests and communicating effectively with customers and contractors.

Professional NetworkingProfessional Services

Responsibilities

Service technicians shall respond to scheduled and emergency service requests and perform in-depth trouble shooting, repair and/or replacement of system equipment

Service Technicians will have the ability to program fire alarm systems or have experience with programing low voltage systems including fire alarm, access control, security or CCTV

Frequently resolve problems through research of multiple alternatives

Communicate and effectively interact with other contractors and building owners

Participate in weekly on call rotation

Read and interpret blueprints, diagrams, submittals, specifications, software/systems programs, schematics, and operational product manuals

Assist customers on site with all questions and concerns in a timely and professional manner

Effectively communicate project status to management

Complete all appropriate company paperwork as required

Industry related NICET and/or CA State Certification is preferred or obtain within one year of hire

Qualification

Fire Alarm SystemsTroubleshootingLow Voltage SystemsNICET CertificationBlueprint InterpretationMS OfficeCustomer ServicePhysical LaborCommunication Skills

Required

Valid driver's license with a clean driving record

Applicants must meet requirements in relation to background and driving record

Must be proficient in the use and application of industry related equipment including MS Office

Must have excellent communications skills, using tact and diplomacy when dealing with customers

Regular, reliable, predictable attendance

Minimum of 2 years of experience in the Fire Alarm/Low Voltage industry

Able to work in unusual and sometimes difficult positions such as climbing a ladder, scaffolding and high lift equipment up to 60 feet, working within ducts, crawl spaces, above ceilings, etc

Capable of performing physical labor to include carrying and moving equipment and tools as required and lifting to 75lbs

Preferred

Industry related NICET and/or CA State Certification is preferred or obtain within one year of hire

Experience with the following manufacturers: Edwards/EST, Kidde, Notifier, FireLite, Bosch, Silent Knight, DSC, Telguard, and Gamewell/FCI is preferred