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Playfly Sports · 2 days ago

Account Executive, Group Sales (Atletico Dallas)

Dallas, TX

Full-time

Onsite

New Grad, Entry Level

Playfly Sports is a leading sports marketing and media company seeking a Group Sales Account Executive in Dallas, Texas. The role focuses on driving group revenue through ticket sales, primarily via outbound calls, while also managing client relationships and providing exceptional customer service.

AdvertisingBrand MarketingMarketingSports

No H1B

Responsibilities

Drive group sales at a high level through the creation of theme nights

Perform stadium tours, on-site presentations, outbound calls, and service inbound calls for Atletico Dallas

Meet or exceed group sales goals while providing superior customer service

Grow group sales portfolio continuously by attracting additional business leads

Manage and retain large account base of premium seating, season ticket members, and group sales clients

Service all group leaders

Set and execute out of office and arena tour appointments to grow relationships and revenue within the current fan base

Maintain records of all prospects and customers within the ticketing database

Make a minimum of 30 connections (conversations) with fans daily

Contact local businesses and individuals via phone, in-person appointments and networking events to sell corporate and group ticket plans

The candidate will be accountable for certain levels of outbound sales activity (executed/scheduled) and daily goals

Work home games and season ticket member events, performing various ticket sales and service duties throughout the game

Provide exceptional customer service to fans

Perform sales and relationship cultivation phone calls, text messages, emails etc. with season ticket holders, sponsors, businesses, individuals, groups and prospective buyers

Service the inbound ticket sales phone line to answer general fan questions and sell ticket packages

Utilize strategic ticketing programs, promotions, and sales strategies to generate season ticket revenue

Manage and retain large account base of premium seating, season ticket members, and a group sales list

Other job-related duties as assigned

Qualification

Ticketing softwareCRM programSales experienceCustomer serviceCommunication skillsMicrosoft OfficePresentation skillsTeam collaborationDetail oriented

Required

Previous customer service or retail sales experience; display a genuine desire to help people

Computer proficient (Microsoft Word, Excel, Outlook) and detail oriented

Excellent communication, presentation and listening skills

Ability to work well with others and comfortable taking initiative

Ability to encourage collaboration, flexibility, equity and inclusion that enables colleagues to contribute to their full potential, feel valued, and supported

Ability to work nights and weekends when needed

Availability to work outside typical office hours including nights and weekends as needed

The work is sedentary in nature

Walking, standing, bending and carrying of light office items is required

The work is typically performed in an adequately lighted and climate-controlled office environment

May require occasional travel