Morgan Stanley · 13 hours ago
Director, Software Production Management & Reliability
South Jordan, UT
Full-time
Onsite
Mid Level
$137K/yr - $137K/yr
2+ years expMorgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment, and wealth management services. The role involves handling production management services, diagnosing application issues, implementing automation, and managing communication between technology teams and business units.
Asset ManagementFinanceFinancial ServicesLending
Responsibilities
Handle production management services including end user support, systems monitoring, incident management and problem management, plant management and event management
Build extensive business and application knowledge required for supporting client facing applications
Diagnose and resolve application issues to ensure optimal performance and usability
Identify and implement automation to reduce toil, improve efficiency and eliminate customer impact
Provide root cause analysis with recommendations for improvements
Configure application monitors using industry standard monitoring tools, as well as developing customized monitoring solutions
Interface with clients and other technology teams to provide governance and control around the production environment
Manage and Drive outage calls and significant incidents; coordinate communications within a trade floor environment
Act as a primary escalation and communication point between Application development teams and Business Units
Initiate, grow and shape processes, procedures and strategies to make the team more efficient
Qualification
Required
Requires a Bachelor's in Computer Science, Computer Engineering, or a related field of study
Requires two (2) years of experience in the position offered or two (2) years as an Associate, Machine Learning Engineer, Data Scientist, or related occupation
Requires two (2) years of experience with the following skills:
Programming languages including: Python, Perl, Shell scripting, Java
Develop automations for complex business processes using industry-standard software development best practices
Debugging, incident resolution, and problem management
REST APIs including: endpoint design, payload structures, headers, error response handling
Building and maintaining production and non-production environments
Database knowledge including: writing complex SQL queries and understanding database performance tuning
Monitoring and alerting tools including: Splunk, AppDynamics, Elasticsearch
Distributed, fault-tolerant systems
One of the following Job scheduling tools including: Autosys, Control-M
Requires one (1) year of experience with the following skills:
Development and deployment tools including: Git, Jenkins, Ansible, Puppet
Cloud platforms including: Azure, AWS, Google Cloud Platform (GCP)
Benefits
Commission earnings
Incentive compensation
Discretionary bonuses
Other short and long-term incentive packages
Other Morgan Stanley sponsored benefit programs
Company
Morgan Stanley
Morgan Stanley is a financial services company that offers securities, asset management, and credit services.
10001+ employees
H1B Sponsorship
Morgan Stanley has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (222)
2024 (195)
2023 (173)
2022 (153)
2021 (165)
2020 (173)
Funding
Current Stage
Public CompanyTotal Funding
unknown1997-02-05IPO
Leadership Team
James Gorman
Chairman and CEO
Ted Pick
Chief Executive Officer (CEO)
Recent News
2026-01-14
Crowdfund Insider
2026-01-14
Company data provided by crunchbase