Troon · 1 week ago
Community Association Manager
Bradenton, FL
Full-time
Onsite
Senior Level
5+ years expTroon is a company seeking a Community Association Manager to oversee the administration and operation of community facilities and programs. The role involves managing staff, ensuring compliance with community rules, and maintaining high standards of service for residents.
Responsibilities
Supervises hiring and management of direct employees, supervises selection and management of outside vendor staffing to assure personnel capable of meeting the community’s goals and high standards in a hospitable, sensitive and courteous manner
Schedules and/or reviews staff assignments to assure adequate coverage while being conscious of working within the approved budget
Conducts frequent meetings with direct reports, aimed at communicating overall goals and ensuring that the member experience provided is of the quality desired
Plans, directs and oversees implementation of comprehensive systems for protection of the community assets and records of the Association in a professional manner
Inspects community and facilities in order to determine maintenance and security needs
Documents, interviews and assists residents regarding complaints about direct employees and vendor staff conduct
Directs inspection of premises to detect hazards and to ensure that safety rules are posted and enforced
Promptly investigates and makes a full written report of all accidents or claims for property damage and personal injury relating to the ownership and maintenance of the common elements and operation of the Association, including damage or destruction to common elements
Prepares reports and insurance claims for damages to Association property, including estimated cost of repair, and causes repairs to be made in accordance with Board of Directors’ approval
Prepares posting of the agenda for meetings of the Association and committee meetings and supervises file and record management
Ensures compliance with all Association rules, bylaws and governing documents in all dealings of the department and the Board of Directors
Attends monthly meetings of the Board of Directors, along with any Annual or Special Meetings
Assists in preparation of monthly financial reports and reviews same for accuracy and variance trends
Provides a prioritized Action List to focus on all projects/duties within the community and the assigned task holder
Prepares operational procedures for activities such as fire prevention, firefighting, traffic control and parking control
Responsible for maintaining organization and secure keeping of blue prints, maps, plats, etc
Must be able to perform violation inspections as needed
Monitors compliance with Rules and Regulations and shall implement procedures for handling violations. Drafts and signs correspondence and required notices in connection with homeowners who are in violation of the Declaration and Rules and Regulations. Maintains accurate records to follow up on rule violations. Acts as liaison with counsel if legal action is required
Solicits bids for maintenance, construction and other community projects, and participates in selection of contractors and vendors for furnishing of landscape maintenance, janitorial and maintenance services, water, electricity, gas, telephone, pool maintenance, exterminator service, repairs or reconstruction of structural improvements, preventive maintenance, and such other services deemed to be in the best interests of the Association and necessary in order to administer the Association in a first-class manner in accordance with the Declaration
Supervises and monitors contractors rendering services to the Association
Inspects the repair and maintenance of equipment and building components and reviews invoices to confirm work completion and contract compliance
Reviews and approves payroll for all direct employees and reviews and codes vendor invoices before payment
Tracks all architectural change requests by homeowners and inspects for compliance upon completion
Communicates to the Board of Directors and homeowners, events that will affect their use and enjoyment of the Association’s facilities
Communicates to the community ideas to help it prepare and cope with weather related events
Responsible for hurricane preparation and implementation of preparedness protocol as approved
Responsible for ensuring that website content is up to date and relevant
Ensures that team members follow all safety precautions and procedures while performing duties
Any other responsibilities as assigned by direct supervisor
Qualification
Required
5+ years experience as a CAM
Experience managing a Clubhouse/Amenity Center (no food and beverage)
Onsite experience with large communities (4,000 homes)
Driver's License required
Active CAM License
High school diploma required
Ability to read and speak English required
Prior supervisory and management experience
Excellent verbal and written communication skills
Knowledge of Microsoft Office applications
Preferred
Associates degree with concentration in business preferred
Equivalent combination of education and experience
Company
Troon
Experience the world of Troon® at the greatest golf properties in the world the next time you play one of our luxury golf courses! Our goal is to create extraordinary guest and member experiences through personalized service, consistency, and uncompromising attention to detail.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Tim Schantz
Chief Executive Officer
Geoffrey Fisher, CPA
Chief Financial Officer
Recent News
Company data provided by crunchbase