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Bluum · 6 hours ago

Senior Manager, Project Management (Audio/Visual)

Phoenix, AZ

Full-time

Onsite

Mid, Senior Level

4+ years exp

Bluum is a company specializing in systems integration, and they are seeking a Senior Manager for their Project Management team. This role involves providing strategic leadership and oversight for complex integration projects, ensuring quality and client satisfaction while fostering a collaborative team culture.

EdTechInformation TechnologySoftware

Responsibilities

Ensure project managers feel supported, and that their concerns are listened to and addressed when they arise

Provide coaching to project managers in a supportive way

Clear roadblocks to ensure project managers can work effectively

Nurture a team culture of proactive communication, efficiency, and problem-solving

Inspire team members to constantly improve processes, client relationships, and work delivery

Motivate team members to participate in a collaborative environment

Strengthen the project management team with education and training and hold project managers accountable to process standards

Introducing new project management strategies in accordance with generally accepted PMI principles

In conjunction with the Director of Project Delivery, establish and monitor performance; develop and assign goals, as well as establish priorities

Conduct 1:1 meetings and quarterly/annual reviews with direct reports

Manage PTO requests, approve timesheets, etc

Manage projects where necessary to assist the team

Mentor new MPMs and members of the Integration team

Act as the primary point of contact for site-related matters, coordinating across teams and facilitating communication between the location and broader organization

Foster and maintain Bluum's culture and values at the site level, creating an environment where employees feel connected to the company's mission and each other

Represent Bluum's leadership perspective locally, communicating company initiatives, priorities, and updates while also channeling site-specific feedback and concerns back to leadership

Organize and support activities that strengthen relationships among colleagues and reinforce a sense of belonging at the Phoenix location

Partner with facilities, HR, and other functions to address site-specific needs and ensure the location runs smoothly

Communicate efficiently and effectively between internal and external customers

Attend Project Management and onsite project related meetings as necessary

Perform site visits on projects, as outlined in the PM manual, to verify Scope of services, equipment list accuracy, and site conditions/readiness to ensure proper installation and systems functionality

Solve problems in a calm and orderly fashion as they arise to ensure quality and satisfaction. Follow up with the project team and/or customer to make sure that the problem was solved appropriately

Aid Sales Engineers, Account Executives, Systems Integration Sales Support staff, other Project Managers, and Installers as required by each project

Provide Systems Installers all necessary information to complete equipment installation, including a handover meeting prior to the start of each installation

Review completed projects, making sure that the project is completed accurately and to the customer’s satisfaction

Responsible for project signoff on all projects

Answer or facilitate the answer to technical questions and concerns on current and completed System Integration installations

Provide Sales Support Staff and Management with up to date project billing information and project status updates

Coordinate control system interfacing with control system programmer

Verify and coordinate the updating of as-built drawings at project completion

Provide basic system training to customers as needed

Update Project Completion Tracker and other internal measurable documents

Recognizing and channeling potential future sales opportunities

Other duties as assigned

Qualification

AV project managementPMP certificationCTS certificationAudio/Visual knowledgeBlueprint interpretationMicrosoft OfficeTeam managementCommunication skillsProblem-solvingTime managementOrganizational skillsCollaboration

Required

Minimum 4-6 years of AV and/or full-lifecycle project management experience

Previous experience managing high functioning teams

Comfortable communicating with clients and third parties

Exemplary time management skills

Collaborate with coworkers and interface with clients

Knowledge of Audio/Visual and Technology installation, products, systems and trends

Ability to read and mark-up blueprints of installation projects

Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables

Excellent organizational skills

Ability to communicate clearly in written and verbal form

Ability to write clear and timely emails

Ability to write reports, business correspondence, and procedure manuals

Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public

Skill in handling difficult or escalating situations in a calm and professional manner

Ability to define problems, collect data, establish facts, and draw valid conclusions

Knowledge of Microsoft Word, Excel, and Outlook required

Internet knowledge and the ability to use the appropriate tools to research are essential

Preferred

PMP certification highly preferred

CTS certification highly preferred

Company

Bluum

At Bluum, we go beyond upgrading your tech; we're your allies in building an educational future where technology elevates every student's learning experience.

Founded in 1946

Phoenix, Arizona, USA

501-1000 employees