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WILLCOR, Inc · 20 hours ago

Mid/Senior IT Support

Washington, DC

Part-time

Onsite

Mid, Senior Level

WILLCOR Inc is seeking a Mid/Senior IT Support Specialist to provide part-time IT support to the PEO IWS 2.0 Above Water Sensors Directorate. This role involves supporting day-to-day IT operations and NIPR/SIPR sustainment activities for a large population of government and contractor personnel.

IndustrialManufacturingRisk Management

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Provide end-user support and troubleshooting for NMCI environments

Assist with onboarding of new personnel, including IT equipment setup, account provisioning, and access coordination

Support technology refresh efforts, including Windows 11 migrations and iPhone upgrades

Perform device deployment activities, including Windows 11 imaging, iPhone issuance, basic troubleshooting, and stakeholder coordination

Manage NIPR account actions, including account creation, re-enablement, dormant account verification, and troubleshooting

Support SIPR token lifecycle management, including new issuance, PIN resets, replacement of expired or lost tokens, revocations, troubleshooting, and dormant account verification

Provide support for Global Video Service (GVS) meetings for IWS 2.0 customers

Qualification

NIPR/SIPR supportCustomer serviceWindows 11 migrationDevice deploymentProfessionalismLocal Registration AuthorityDoD Program Office experienceCommon Access CardCommunication skillsReliability