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Asset Living · 1 day ago

Systems Support Specialist

United States

Full-time

Remote

Entry, Mid Level

$55K/yr - $65K/yr

2+ years exp

Asset Living is a third-party management firm with extensive experience in real estate. The Systems Support Specialist will assist in the development and roll-out of reports, maintain existing systems, and support employees with property management software.

Property Management

H1B Sponsor Likely

Responsibilities

Maintain the property management software & Quickbase system and create custom reporting

Maintain, generate, expand reporting in Quickbase system & general back end management upkeep

Maintain Tableau workbooks weekly

Assist with month-end reporting and potential gross rent

Assist with migrations

Develop and maintain the Microsoft dynamic CRM platform within Office 365, including developing new functionality, bug tracking/remediation, tracking leads and processes and timelines, adding users, daily maintenance and updating, etc

Integration of systems into the Microsoft Flow workflow product, including developing, expanding, and maintaining the trigger system for incorporating employee status change, weekly workbook files, etc

Creating and implementing new Microsoft forms for takeovers surveys, Due Diligence, etc

Develop, expand and maintain Asset power apps; updating of front-end of system and user interface side

Build, expand and maintain running reports in new Microsoft reporting platforms, including PowerBI and Microsoft Reporting Services

Access disparate data sources (Databases, XML, and flat files) and apply internal and external business rules, policies, and data quality measures

Assess/verify the effectiveness and accuracy of new data sources

Develop analytics visualizations, reports, and dashboards in Tableau and PowerBI

Management of users, files, and processes for ShareFile application management

Generate monthly and weekly reporting, creating custom reporting as requested

Assist with special projects

Assisting in resolving support tickets and holding a backup for support as needed

Qualification

Property management softwareMicrosoft Dynamics CRMTableauPowerBIQuickbaseMicrosoft FlowData analysisCustomer ServiceCommunicationProblem Solving

Required

Ability to understand and perform all on-site software functions; advanced computer and development skills required

Reporting & Support – able to assist with report distribution to clients, manage user administration, and assist with system support and compliance

Forward Thinking – this role requires someone who is analytical and can problem-solve quickly

Communication – This candidate needs to have the ability to clearly and professionally communicate with teammates and clients

Customer Service – this role requires someone focusing on providing extraordinary customer service experiences for internal and external clients

Problem Solving – this role requires someone who excels in troubleshooting and can analyze a problem quickly

Preferred

Bachelor's Degree preferred or two years of housing experience or equivalent

Property management software skills preferred; ResMan, Entrata, RealPage

Company

Asset Living

Glassdoor3.7

Asset Living provides third-party property management services.

Founded in 1986

Houston, Texas, USA

5001-10000 employees

https://www.assetliving.com/

H1B Sponsorship

Asset Living has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2024 (2)

2022 (1)