Playfly Sports · 5 days ago
Consultant, Sales and Service (Old Dominion University)
Norfolk, VA
Full-time
Onsite
New Grad, Entry LevelPlayfly Sports is a leading sports marketing and media company looking for a Consultant, Sales and Service to join their team at Old Dominion University. The role involves acting as a liaison between the client base and the Collegiate Athletics Department, focusing on renewing and growing season ticket accounts while generating new business through various sales strategies.
AdvertisingBrand MarketingMarketingSports
No H1B
Responsibilities
Sell ticketed sports including, but not limited to football and Men and Women’s Basketball, and a full menu of products
Perform stadium tours, on-site presentations, outbound calls, and service inbound calls for the Athletic Department for all ticketed sports. Inventory available for sale across this location includes, but is not limited to season tickets, renewals, upgrades and add-ons, group tickets, partial/mini-plan ticket packages, single-game tickets and stand-alone donations
Meet or exceed sales goals while providing superior customer service
Grow sales portfolio continuously by attracting additional business leads
Manage and retain large account base of premium seating, season ticket members, and group sales clients
Service all existing season ticket members and donors
Facilitate season ticket member upgrades and additional seat requests
Set and execute out of office and arena tour appointments to grow relationships and revenue within the current fan base
Maintain records of all prospects and customers within the ticketing database
Make a minimum of 30 connections (conversations) with fans daily
Contact local businesses and individuals via phone, in-person appointments and networking events to sell season tickets, corporate, partial plans, and group ticket plans
The candidate will be accountable for certain levels of outbound sales activity (executed/scheduled) and daily goals
Work home games and season ticket member events, performing various ticket sales and service duties throughout the game
Provide exceptional customer service to fans
Perform sales and relationship cultivation phone calls, text messages, emails etc. with season ticket holders, sponsors, businesses, individuals, groups and prospective buyers
Service the inbound ticket sales phone line to answer general fan questions and sell ticket packages
Utilize strategic ticketing programs, promotions, and sales strategies to generate season ticket revenue
Execute season ticket retention programs and build relationships with assigned season ticket-holders
Manage and retain large account base of premium seating, season ticket members, and a group sales list
Other job-related duties as assigned
Qualification
Required
Strong computer proficiency, including Microsoft Suite, Canva, and AI-based tools
Excellent listening skills, along with strong written and verbal communication
Ability to understand, apply, and grow from constructive feedback
Strong time management and task prioritization skills; able to balance multiple responsibilities and deadlines
Comfortable taking initiative, building relationships, and demonstrating creativity
Contributes to an environment of collaboration, flexibility, inclusion, and mutual respect
Ability to work nights and weekends when needed
Availability to work outside typical office hours including nights and weekends as needed
The work is sedentary in nature
Walking, standing, bending and carrying of light office items is required
The work is typically performed in an adequately lighted and climate-controlled office environment
May require occasional travel
Preferred
Bachelor's degree is preferred but not required
Former high school or collegiate student-athlete experience preferred
Coaching, leadership, or mentorship experience preferred
Community service or outreach involvement preferred
Experience in ticket sales, customer service, or retail preferred
Company
Playfly Sports
Playfly Sports is the leading revenue maximizer in the sports industry.
Founded in 2020
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Craig Sloan
Chief Executive Officer
K
Ken Wejda
Executive Vice President, Finance & Administration
Recent News
Sports Business Journal
2025-12-15
Valley Children’s Healthcare
2025-10-10
Company data provided by crunchbase