Texas Department of State Health Services · 1 week ago
BA III
Austin, TX
Full-time
Hybrid
Mid Level
$5,797.66/mo - $9,508.25/moTexas Department of State Health Services is seeking a Business Analyst III to perform advanced business and technical analysis for the Center for Health Statistics. This role involves evaluating business processes, collaborating with stakeholders, and managing healthcare data systems to improve operational efficiency and compliance.
Health Care
No H1B
Responsibilities
Provides technical knowledge about healthcare facility data systems, systems testing, system protocols, web-based applications and database development. Monitors and documents data collection vendor contracts and change notices. Evaluates vendor performance and progress on implementation of new or existing system components or functionalities. Provides consultative and technical work in planning systems to DSHS programs; Communicates technical issues to program staff, stakeholders and CHS/DSHS management; Analyzes and test new or existing operations applications, functionalities or process, troubleshoots and recommends solutions or options to resolve problems relating to new or existing systems. Monitors national data standards organizations for format and coding updates and notifies the vendor and monitors the updates. Monitors federal changes in data standards and recommend action to meet those changes. Develops technical specifications for data collection and processing systems -e.g., input/output record formats. (25%)
Provides guidance, communicates and explains processes to internal and external audiences. Performs negotiations, resolves conflicts, prepare presentations, write reports, and communicates technical, contractual and statutory information to all areas of management, customers, stakeholders, and technical and non-technical staff. Incorporate agency statutes in making business decisions. Acts as the key point of contact between CHS and HHSC IT for State Health Analytics and Reporting Platform (SHARP) related technical requirements, system enhancements, and issue resolution. Analyzes database structures and assists in developing policies and procedures designed to ensure the integrity and security of the database environment. Designs and implements procedures necessary to save and recover files from hardware and software failures. Develops goals and objectives for the use and improvement of an efficient and cost-effective database system. Establishes and implements necessary database security controls and user access levels. Evaluates and recommends database software packages for potential acquisition. (20%)
Leads the annual process for establishing Healthcare Effectiveness Data and Information Set (HEDIS) requirements by coordinating input from internal and external stakeholders and assessing potential updates to measures and specifications. Manages the workflow, including posting requirements, collecting submissions, and receiving data from contracted vendors. Ensures accurate validation and secure transfer of HEDIS data to designated entities, maintaining compliance with regulatory standards and program guidelines. (10%)
Prepares and/or oversees the preparation of charts, diagrams, flowcharts etc. Navigates internal DSHS agency and HHSC Enterprise governance and control processes (10%)
Maintains and updates CHS webpages, ensuring content accuracy, accessibility, and compliance with agency standards and state or federal guidelines. Provides quality customer service to external and internal customers through prompt responses to inquires, taking the initiative to solve problems, exercising flexibility and considerable latitude for the use of independent judgement. (10%)
Responsible for developing and executing data marketing strategies for the CHS units to increase awareness and utilization of health care data products. Oversees marketing and sales of Public Use Data Files (PUDF) and Research Data Files (RDF) to generate revenue, including stakeholder outreach, pricing, and customer support. Creates promotional materials, presentations, and digital content to showcase CHS data resources to stakeholders and the public. Strong communication and project management skills needed. Required to interact with key project agency program staff, IT personnel, DSHS management, other state agency personnel and, stakeholders. Establishing and documenting processes, program policies and procedures. (15%)
Assesses operational workflows to recommend and implement automation efficiencies. Assists CHS teams with developing methods and metrics to track output and functional performance. Uses standard productivity software and business intelligence tools to build automated tracking and reports. (5%)
Performs other duties as assigned but are not limited to actively participating and/or serving supporting role to meet the agencies obligations. Such participation may require an alternate shift pattern assignment and/or location. (5%)
Qualification
Required
Under the supervision of the Center for Health Statistics (CHS) Deputy Director, the Business Analyst III (BA III) performs highly advanced business and technical analysis, testing work involving all information systems used by CHS
This individual routinely interacts with contract and IT staff, project managers, operations, and internal and external stakeholders
The BA III evaluates existing business processes and data workflows to streamline systems and procedures and identify opportunities for improvement
This position collaborates with teams across the CHS to create and maintain reports and dashboards that monitor program metrics
Performs work in support of Texas Health Care Information Collection (THCIC) to manage and monitor THCIC internal and external contracts, requisitions, and budget
Serves as a liaison between contractors and program staff
Participates in writing business and technical requirements for the program; creating and overseeing the annual THCIC Cybersecurity Report, documenting methods and procedures used in program development, coordinating with outside vendors and contractors to complete projects
The Business Analyst III will review, analyze, and update technical specifications located in the Technical Specification Manuals (TSM's) to develop program applications and/or provide technical assistance to other program staff
The Business Analyst III will be well versed in the Texas Health and Safety Code (THSC) Chapter 108 and the Texas Administrative Code (TAC) rule 421
Ensure THCIC contracts with vendors are complying with State and Federal guidelines, update vendor performance, and monitor data standard changes
Perform annual security check on selected vendor
Works under general direction with extensive latitude for the use of initiative and independent judgment
Maintains a positive relationship with internal and external stakeholders
Serve as a moderator for the quarterly Data Collection Workgroup (DCW) external meeting
This position is a full-time position (40 hours a week) and offers teleworking opportunities
Work outside of regular hours may be required
Travel to other work locations may also be required
Performs other related duties as assigned
Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned
Knowledge of Business Analysis and Technical Analysis of information systems
Knowledge of testing methodologies and strategies of information systems
Knowledge of the principles and practices of systems analysis, work simplification, and documentation of information systems
Knowledge of the use of automated information systems
Knowledge of computer software and hardware
Knowledge of state statutes and HHSC, DIR, DSHS and THCIC policies and procedures applicable to the areas of responsibility
Knowledge of healthcare data systems
Skill in planning, investigating, and developing solutions using computerized applications
Skill in eliciting business and technical requirements and translating them into written hardware and software requirements
Skill in project management
Skill in problem-solving
Skill in coordinating and solving complex problems and critical thinking and in the operation of computers and applicable computer software
Skill in the use of computer software to accomplish the writing, analysis, and dissemination of data, including working in MS Excel and MS Word
Skill in using business intelligence software, such as Tableau, PowerBI, etc
Skill in establishing and maintaining effective working relationships with managers, supervisors, co-workers, and other professional and clerical personnel
Ability to analyze business problems and provide database related solutions using SAS, SQL, ODBC, and PC-based visual development tools
Ability to monitor program metrics and performance, and report status and business impact to leadership
Ability to work as part of a team and share information
Ability to create and verify test data
Ability to use creative thinking and planning to solve problems
Ability to write clearly and concisely, and to read and analyze written materials
Ability to communicate effectively with both vendors, IT team(s) and executive leadership on automation issues
Ability to analyze business problems and provide solutions
Ability to read, interpret, analyze program code, and make recommendations for improvement or replacement if required
Preferred
Knowledge of programming and software development preferred
Project Management Professional (PMP) certification is preferred
Certified Texas Contract Manager certification is preferred
Benefits
DSHS offers insurance coverage and other benefits available through the State of Texas Group Benefits Plan administered by the Employee Retirement System of Texas (ERS).
Company
Texas Department of State Health Services
Texas Department of State Health Services focuses on public health to promote and protect the health of Texans & their communities.
Founded in 2015
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Carolyn Barrett
Senior Advisor to DSHS CFO
Christy Havel Burton
Chief Financial Officer
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