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DriveTime · 7 hours ago

Servicing Strategic Partnerships Manager

1720 W Rio Salado Pkwy Tempe, AZ 85281

Full-time

Hybrid

Mid Level

DriveTime is a leading financial servicing provider through its subsidiary Bridgecrest. The Servicing Strategic Partnerships Manager will be responsible for fostering relationships with partners, ensuring project expectations are communicated clearly, and driving continuous improvement across various business segments.

AutomotiveFinancial ServicesSales Automation

Responsibilities

Forge enduring, trust-based relationships with partners, delivering exceptional customer service

Collaborate with partners and business owners to comprehend their needs and refine project requests

Ensure contractual obligations to partners, such as routine reports, audits, due diligence, and risk assessments, are met

Define project requirements for partner approval and seamless handoff to other teams involved

Cultivate and nurture partner relationships through frequent communication

Manage and align partner priorities, ensuring clear understanding and adherence

Champion the voices of all stakeholders, promoting transparency in team progress and celebrating successes

Identify and escalate any issues or concerns to maintain thriving partner relationships

Demonstrate a deep understanding of multiple products and operational processes

Proactively identify areas for improvement and optimization

Qualification

Relationship managementProject managementCommunication skillsOrganizational skillsProblem-solving skillsTeam playerGoal-orientedTime management

Required

High School Diploma or GED required

Exceptional verbal and written communication skills: Ability to communicate confidently and effectively with diverse audiences, including management

Collaborative team player: Thrives in a high-functioning team environment, committed to collective success

Strong organizational and time management skills: Proficient in prioritization and setting clear expectations while managing multiple projects and deadlines

Thrives under time constraints: Demonstrates the ability to meet time-sensitive deliverables

Outstanding problem-solving skills: Proficient in asking pertinent questions and bridging gaps between partners and business teams

Passionate and goal-oriented: Enthusiastic about work and dedicated to not only meeting but exceeding goals