Member Service Representative jobs in United States
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Communication Federal Credit Union ยท 3 days ago

Member Service Representative

positionOwasso, OK
timeFull-time
remoteOnsite
seniorityEntry Level
date1+ years exp

Communication Federal Credit Union has proudly served its members for 80+ years and has been recognized as the #1 Credit Union in Oklahoma. As a Member Service Representative, you will provide exceptional service, process transactions, and cross-sell products to meet members' financial needs.

Commercial LendingFinanceFinancial ServicesLendingNon Profit

Responsibilities

Accurately process teller transactions, including deposits, withdrawals, and loan payments
Serve as the front-line contact for, and build relationships with, Communication Federal Credit Union members
Understand and cross-sell CFCU products and services
Achieve individual and branch goals for member experience, transaction accuracy, and product cross-sells

Qualification

Customer serviceCash handlingFinancial products knowledgeInterpersonal skillsListening skillsMulti-taskingCommunication skillsInitiative

Required

High school diploma or G.E.D
Minimum 1 year of experience in financial institution or retail customer sales/service environment required
Collaborative teammate with excellent interpersonal and communication skills
Great listener with strong desire to help people
Ability to accurately process transactions and requests
Thrives handling multiple tasks in fast paced, service-oriented environment
Embraces new opportunities with strong initiative to accomplish tasks

Preferred

Prior cash-handling experience

Benefits

$1,000 Welcome Bonus after 90 days
Performance Incentives
Tuition/ Educational Assistance
Competitive Pay with advancement opportunities
Multiple Medical Plans, including Employee Only for $5 per pay period
Dental, Vision, Short-Term Disability Insurance available
Paid Basic Life, AD&D Insurance, Long-Term Disability

Company

Communication Federal Credit Union

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Communication Federal Credit Union is a financial institution that provides financial services & education and loan services.
dateFounded in 1939
location
Oklahoma City, Oklahoma, USA
people-size201-500 employees
web-link
https://www.comfedcu.org

Funding

Current Stage
Growth Stage

Leadership Team

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Connie Cofer
Sr. Vice President / CFO
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Recent News

The Journal Record
Brothers Osborne headline CU in the Park at Scissortail
2025-08-17
Business Wire
Communication Federal Credit Union Embraces Scienaptic AI for Smarter, More Inclusive Underwriting
2025-08-13
PYMNTS.com
Communication Federal Credit Union Selects PSCU to Update Processes
2023-01-24
Company data provided by crunchbase