Corner Home Medical · 3 days ago
DME Call Center Specialist
Corner Home Medical is a family owned and operated business servicing Minnesota and its surrounding areas with the best quality care for providing Durable Medical Equipment to those in need. They are seeking a friendly and helpful Customer Service Representative to assist clients in their Call Center, providing support and information about Durable Medical Equipment. The role involves answering inquiries, making sales orders, and ensuring customer satisfaction.
Health CareHospitalMedicalMedical Device
Responsibilities
Assist incoming callers with questions and inquiries about their Durable Medical Equipment
Answer customers’ questions about product use and insurance coverage
Make sales orders and ensure customer satisfaction
Finalizes orders and sends information to the billing team
Qualification
Required
Call center: 1 year
Insurance verification: 1 year
Ability to commute: New Hope, MN 55427
Excellent written and verbal communication skills and phone etiquette skills
Must be able to read and write English fluently
REGULAR ATTENDANCE IS ESSENTIAL
Preferred
Brightree software: 1 year
Durable Medical Equipment: 1 year
Benefits
Medical Insurance
Dental Coverage (free to the employee)
Vision Insurance
HSA
PTO/ Paid Time Off
401k match up to 4%
Life Insurance
Paid Training
Career Advancement Opportunities
Referral Incentives