Apply on Employer Site

Heluna Health · 3 months ago

Assistant Staff Analyst - Interim Housing Pathway Home (N308)

Los Angeles, California, United States

Full-time

Hybrid

Mid Level

$35.23/hr - $50.83/hr

3+ years exp

Heluna Health is a program office within the Los Angeles County Department of Health Services focusing on addressing homelessness. The Assistant Staff Analyst will provide programmatic oversight for interim housing projects, engaging with providers and ensuring adherence to programmatic expectations.

Health CareNon ProfitSponsorship

Comp. & Benefits

Responsibilities

Provides oversight of a portfolio of IH facilities and is responsible for ensuring adherence to the statement of work

Conduct regular case conferences with assigned portfolio of IH facilities/providers, and document notes and other action items from scheduled meetings

Support, as needed and/or as opportunities are available, with permanent supportive housing connections for participants and/or in collaboration with partners

Track and complete quality assurance of contracted provider documentation (i.e., case notes, assessments, care/housing plans, etc.) in information systems

Provide problem solving and intervention supports and recommendations as it pertains to participant crises and/or needs

Facilitate, in collaboration with other IH staff, administrative tasks such as transfers of participants, daily census/participant roster reconciliation, and exit processing

Provide and/or connect to resources for training and technical assistance for contracted providers on topics such as: crisis de-escalation, problem solving, motivational interviewing, documentation expectations, etc

Recommends, develops, and implements program modifications

Assists in the collection and analysis of data specific to program operations which may include referral source information, provider census information, and programmatic monitoring outcomes

Provides regular programmatic updates to stakeholders that include internal program staff, participating departments, participating departments, partner agencies, contracted service providers, and other groups

Regularly, at least once per month, visit Pathway Home and other IH sites to support team members in assessing provider performance and to provide any needed technical assistance and training

Monitors deliverables from all partners and identifies potential data collection roadblocks and solutions

Other duties and special projects as assigned

Qualification

Program oversightVulnerable populationsData collectionAnalysisMicrosoft Office SuiteMulti-taskingProblem solvingCommunication skillsFlexibility

Required

Three or more years of highly complex administrative experience in the health, housing, social services or related sectors

A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions

Successful clearing through the Live Scan and the Health Clearance process with the County of Los Angeles

Experience in assisting and providing services to vulnerable populations, e.g., people who are experiencing homelessness or at risk of being homeless

Proficient skill set in using an array of Microsoft Office Suite software programs such as Word, Excel, PowerPoint, Access, Adobe Reader, One Note, Outlook, Publisher, Skype, Outlook, etc

Able to multi-task and set workload priorities for time sensitive projects/tasks

Ability to problem solve and make recommendations to processes, policies, etc

Able to communicate with all levels of personnel, e.g., written, verbal, in a professional and concise/clear manner; ability to work within a project team and/or independently

Able to work in a very diverse environment and with diverse individuals

Ability to be flexible in meeting changing work tasks and timelines; must be dependable and reliable