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KNAPP · 13 hours ago

Team Lead Resident Maintenance Technician

Kennesaw, GA

Full-time

Onsite

Mid, Senior Level

3+ years exp

KNAPP is a global company specializing in automated solutions for logistics and supply chain management. As a Resident Maintenance Technician Team Lead, you will provide industrial electrical and mechanical expertise to maximize equipment utilization and efficiency, while leading a team to ensure first-class maintenance support for customers.

LogisticsSupply Chain ManagementWarehouse AutomationWarehousing

No H1B

Responsibilities

Rectify electro-mechanical faults, resolve PLC related issues, provide expert knowledge and expertise, be the resident expert on this subject matter, and provide assistance to the Customer Site in assigned area

Respond to emergency calls at Customer sites

Safety conscious in all activities

Track and record any and all problems and see them through to a successful completion

In conjunction with the Customers on-site maintenance department, provide a first-class response to Customer, ensuring a first-time right policy

Provide emergency breakdown and specialized maintenance support

Set up and calibrate precision automation equipment

Create strong, effective working relationships with our Customer and their operational agents to enable Knapp to provide first-class service

Achieve performance in terms of expected output, speed of response, quality-of-repair, and standards of workmanship

Training of customer’s maintenance team, as required

Expertise in the installation of conveyor and precision automation equipment

Maintain quality of service by ensuring quality communications with Customers

Ensure that reports are well-written and legible

Execution of site quality procedures, safety procedures, and any statutory procedures

Regular meetings with the Maintenance Shift Supervisor, Resident Site Manager, or Site Maintenance Manager, as applicable, to discuss activities and progress. Otherwise, provide that information to the Resident Business Manager

Provide specialized maintenance service support for the Customer’s installed system

Ensure that all spare parts usage issues are logged appropriately and promptly with the Customer and Knapp spare parts team or CMMS, if available

Ensuring proper care and maintenance of the tools and equipment supplied

Provide flexibility and the best use-of-skills and capabilities

Ensure that all time sheets and documents are correct and legible, with all the correct job numbers entered, and presented to Knapp on biweekly basis, for approval

Provide mechanical strip-down/re-assembly, basic field wiring, machine calibration, and system testing, as needed

Working against a timeframe to complete reactive repairs

Interact with on-site management, keeping them informed of repair and maintenance progression, and addressing their concerns in a professional manner

Show hands-on ownership of issues to achieve a timely resolution

Interpret and work with electrical circuit diagrams

Utilize appropriate health & safety considerations with regard to given tasks and be able to carry out risk assessments

Mechanical aptitude including reading assembly drawings

Operate hand tools, and disassemble and assemble parts onto equipment

Follow set up instructions, assembly drawings, and check lists

Attention to detail and exceptional follow-up skills

Excellent communication and customer service skills for both internal and external customers

Computer literate with basic Microsoft Office skills

Willing to learn and adapt to changing role requirements

Appreciation of cultural diversity

Performs other duties, as required

Qualification

Electrical expertiseMechanical expertisePLC troubleshootingHydraulics knowledgePneumatics knowledgeAutomated equipmentTeam leadershipMicrosoft OfficeBilingual (English/Spanish)Problem-solvingCommunication skillsAttention to detail

Required

Degree in Electrical and or Mechanical Engineering or equivalent work experience

3 - 8 years of verifiable progressive experience as Maintenance Repairman, Maintenance Electrician, Machine Repairman, or Industrial Maintenance Engineering

Verifiable experience providing repairs on various types of machinery systems, including electrical, mechanical, pneumatic and hydraulic systems

Strong problem-solving capabilities

Ability to provide talent that contribute a unique interpretation or analysis of our systems to our customers

Process-oriented mentality

Theoretical and operational experience in the repair, troubleshooting and maintenance of PLC-based machinery, highly automated and robotic equipment and control systems

Hands-on, team oriented and committed to improvement processes

Experience in reducing costs through processes and efficiencies

Strong verbal and written communication skills

Safety conscious in all activities

Ability to track and record any and all problems and see them through to a successful completion

Ability to create strong, effective working relationships with Customers and their operational agents

Ability to ensure that reports are well-written and legible

Ability to ensure that all spare parts usage issues are logged appropriately and promptly

Ability to provide flexibility and the best use-of-skills and capabilities

Ability to ensure that all time sheets and documents are correct and legible

Ability to interpret and work with electrical circuit diagrams

Mechanical aptitude including reading assembly drawings

Ability to operate hand tools, and disassemble and assemble parts onto equipment

Attention to detail and exceptional follow-up skills

Computer literate with basic Microsoft Office skills

Willingness to learn and adapt to changing role requirements

Appreciation of cultural diversity

Authorization to work in the U.S. required

Occasional travel required (must have passport or ability to obtain passport)

Professional office etiquette is required at all times

Physical requirements may be: Sitting, squatting, walking, reaching out to arm's length, reaching over-head, lifting between 50-100 pounds, and reading