NVA General Practice · 7 hours ago
Client Service Coordinator
Kirkwood, MO
Full-time
Onsite
New Grad, Entry LevelNVA General Practice is a thriving, 8-doctor veterinary practice dedicated to providing exceptional medical care and outstanding client experiences. They are seeking a Veterinary Receptionist who will serve as the welcoming face and voice of the hospital, ensuring smooth operations and excellent customer service in a fast-paced environment.
HospitalMedicalPetVeterinary
Responsibilities
Greet clients and their pets with warmth, empathy, and professionalism
Schedule appointments and manage a busy, multi-doctor calendar
Answer phones, emails, and messages promptly and courteously
Maintain accurate client and patient records, including medical and insurance information
Assist with check-in and check-out, including payment processing
Provide clear and helpful information about services, products, and procedures
Maintain a clean, welcoming, and pet-friendly reception area
Collaborate with veterinarians and support staff to support efficient clinic flow
Qualification
Required
Strong verbal and written communication skills
Commitment to delivering exceptional customer service
Ability to multitask and stay detail-oriented in a fast-paced environment
Basic computer proficiency for scheduling, records, and payments
Preferred
Prior animal care experience is a plus (pet care, grooming, training, animal husbandry, etc.)
Knowledge of veterinary procedures, lab work, or critical care is a plus, but not required
Benefits
Paid vacation, sick time, and floating holidays
Medical, dental, and vision insurance
401(k) retirement plan
Short-term and long-term disability coverage
Excellent employee discount on services and products
Company
NVA General Practice
At NVA General Practice, we’re on a mission to give every pet their best life.
Founded in 1996
10001+ employees
H1B Sponsorship
NVA General Practice has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2023 (6)
2022 (3)
2021 (6)
2020 (2)
Funding
Current Stage
Late StageTotal Funding
$128MKey Investors
OMERS Private EquitySummit Partners
2019-06-17Acquired
2017-07-07Private Equity
2007-05-01Private Equity· $128M
Leadership Team
John Bruno
Chief Executive Officer
Recent News
Morningstar.com
2025-11-11
Company data provided by crunchbase