Atlanta Fork Lifts, Inc. · 1 week ago
A/R Collections
Suwanee, GA
Full-time
Onsite
Mid Level
4+ years expAtlanta Fork Lifts, Inc. is seeking a Collection Specialist responsible for managing the collection of past due customer accounts and providing customer service. The role involves account maintenance, customer account research, and supporting the Accounts Receivable Manager.
Machinery
Responsibilities
Review delinquent account records to determine which customers must be contacted for collection of overdue amounts
Organize work load according to degree and amount of delinquency for collection
Verify accuracy of account information
Prepare and refer accounts to manager for final collection efforts
Provide quality, professional and prompt customer service to all external and internal customers
Research payment records to resolve any customer disputes and notify appropriate departments of any errors to be corrected
Account maintenance to include address changes/account modifications in NDS
Run credit card payments and fax or email receipt to customer per their requirements
Special customer billing as required
Reprint and fax or email copies of invoices per customer request
Research returned mail and correct any account address information
Forward any adjustments to Accounts Receivable Manager for processing along with necessary back up
Assist Receptionist in covering the phone and front desk as required
Other duties as assigned
Qualification
Required
4 years of accounts receivable and general accounting experience
High School Diploma or Equivalent
Review delinquent account records to determine which customers must be contacted for collection of overdue amounts
Organize work load according to degree and amount of delinquency for collection
Verify accuracy of account information
Prepare and refer accounts to manager for final collection efforts
Provide quality, professional and prompt customer service to all external and internal customers
Research payment records to resolve any customer disputes and notify appropriate departments of any errors to be corrected
Account maintenance to include address changes/account modifications in NDS
Run credit card payments and fax or email receipt to customer per their requirements
Special customer billing as required
Reprint and fax or email copies of invoices per customer request
Research returned mail and correct any account address information
Forward any adjustments to Accounts Receivable Manager for processing along with necessary back up
Assist Receptionist in covering the phone and front desk as required
Other duties as assigned
Company
Atlanta Fork Lifts, Inc.
Atlanta Fork Lifts, Incorporated and its family of companies supports Metro-Atlanta, North Georgia, and Augusta with our full suite of material handling solutions.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase