IT Support Desk Analyst jobs in United States
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KellyMitchell Group ยท 16 hours ago

IT Support Desk Analyst

KellyMitchell Group is seeking an IT Support Desk Analyst to join their team in Chesterfield, Missouri. The role involves assisting staff with computer difficulties and participating in the maintenance of laptops, desktops, and mobile devices.

Human ResourcesInformation TechnologyStaffing Agency
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H1B Sponsor Likelynote

Responsibilities

Assisting staff that are having difficulties with their computer
Participating in the maintenance of several thousand laptops, desktops, and mobile devices

Qualification

Support Desk experiencePowerShell scriptingMicrosoft Office 365IT networking technologiesWindows operating systemsPC hardware troubleshootingProfessionalismPressure managementSelf-managementDocumentation skillsTime management

Required

2+ years Support Desk experience or equivalent experience
Ability to create PowerShell scripts to automate tasks
Competency in supporting the Microsoft Office 365 suite, including but not limited to Word/Excel/PowerPoint/Outlook/Microsoft Teams
Ability to troubleshoot, research, and resolve challenging technical issues
Have working knowledge of IT networking technologies
Able to create and maintain documentation that can be used by others
Must demonstrate a high level of professionalism when working with customers up to and including C-level executives
Must perform well under pressure both to internal IT customers and those outside of IT, even in demanding situations
Detailed understanding of the Windows operating systems 10 and iOS devices from an 'under the hood', detailed support level
Skilled in configuring, deploying, and troubleshooting a variety of PC hardware
Capable of self-managing assignments with little supervision
Able to complete tasks on-time, and report conflicting priorities

Benefits

Medical, Dental, & Vision Insurance Plans
Employee-Owned Profit Sharing (ESOP)
401K offered

Company

KellyMitchell Group

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KellyMitchell is a HR firm for IT and technical staffing for organizations globally.

H1B Sponsorship

KellyMitchell Group has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2021 (2)
2020 (2)

Funding

Current Stage
Late Stage

Leadership Team

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Cassandra Sanford
CEO and Owner
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Gina Chisholm
Vice President - Business Operations
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Company data provided by crunchbase