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Blue Heron · 18 hours ago

Client Services Administrator

Las Vegas,NV,US

Full-time

Onsite

New Grad, Entry Level

Blue Heron is seeking a Client Services Administrator to support their Client Services department. The role involves providing direct support to various teams, managing client documentation, and ensuring exceptional service is delivered to clients.

ArchitectureConstruction

Responsibilities

Support Client Services field team

Support Construction field team

Assembly of Client Warranty Package

Schedule Client Warranty/Orientations/Key Turnovers and ensure closeout documentation is signed

Create and maintain Client Services portals

Distribute documents to appropriate Blue Heron team members and departments

Complete utility closeouts after home closing

Distribute warranty service requests received to Client Services field team

Completes/submits all Client Services check requests to appropriate parties via DocuSign for approval and submittal to accounting

Completes Notice of Completion paperwork for processing to accounting

Ability to visit job sites as needed to retrieve warranty paperwork

Work closely with all necessary Blue Heron departments

Site Services – Schedule setup / removal / maintenance of site services (toilets, trailers, generator rentals, Conex boxes, fences, temporary power, BMP’s of SWPPPS, etc.)

Dust Permitting: set up and payment for projects, tracking, renewals

SWPPPS Permitting: set up and payment for projects, tracking, renewals

Dust card / class tracking expiration and scheduling dust classes to ensure all new hires get certified and no dust card expires

COI tracking of projects in warranty

Schedule meetings, ordering of safety vests / hard hats / construction hard hat signs / fire extinguishers (and renewals) and supplies for field, etc

SHA Card set up/tracking to ensure all necessary employees are certified and assist with reimbursement

Miscellaneous duties as assigned by management