West Tennessee Healthcare · 21 hours ago
Information Systems Analyst I - Patient Access
Jackson, TN
Full-time
Onsite
New Grad, Entry LevelWest Tennessee Healthcare is seeking an Information Systems Analyst I to support patient access through low to moderate complexity application support. The role involves user account maintenance, incident response, and participation in system implementation and project phases.
Health CareNon Profit
Responsibilities
Responsible for low to moderate complexity application support to end-users, including user account maintenance, first-line incident response, assisting with upgrades and testing, documentation of incident resolutions, and system changes
Assists with the development and implementation of new information systems applications or functionality. Assists in the completion of all phases of the project including analysis, design, testing, user training, documentation, implementation, and follow-up. Executes test plans
Analyzes documents and completes IS maintenance activities and end-user change requests. Follows change management policies and processes
Investigates, analyzes, and resolves IS user and system problems
Communicates with users, management, vendors, and others via email, phone, and face-to-face interaction for data gathering and status updates for all areas of responsibility assigned. Must possess good written and verbal communication skills
Serves as a system administrator for low complexity applications, including managing installations, upgrades, and daily maintenance
Assists system administrators of higher complexity applications in supporting those systems
Prepares and maintains documentation of all assigned incidents, changes, and project work
Participates in process improvement initiatives as identified
Contributes to a positive team environment
Develop inter-departmental relationships
Actively supports the Mission, Vision, and Values of the organization
Completes all hospital-wide orientation, complying with policies, and accepting personal responsibility for mandatory in-service requirements
Performs related responsibilities as required or directed
Qualification
Required
Trained professional with knowledge of Healthcare/IS normally acquired through an Associate's Degree, two to three years of college or technical school, or equivalent work experience
Must possess good written and verbal communication skills
Preferred
Experience in healthcare information systems supports preferred but not required
Company
West Tennessee Healthcare
West Tennessee Healthcare is a public, not-for-profit healthcare system
Founded in 1950
5001-10000 employees
H1B Sponsorship
West Tennessee Healthcare has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (4)
2023 (5)
2022 (5)
2021 (3)
2020 (1)
Funding
Current Stage
Late StageLeadership Team
Ruby Kirby
Chief Executive Officer
Dana Lawrence
Entity CFO
Recent News
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