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People Inc. · 18 hours ago

Digital Account Manager

Stamford, CT

Full-time

Hybrid

Entry, Mid Level

$50K/yr - $60K/yr

1+ years exp

People Inc. is a company that provides a single point of contact for multiplatform, customized and targeted advertising. The Digital Account Manager is responsible for the successful execution of online advertising campaigns and managing client relationships, ensuring that campaigns run smoothly and deliver on promises.

AdvertisingCommunitiesContentDigital MediaE-CommerceEducationInternetInternet of ThingsPublishing

Responsibilities

Develop and present campaign results to clients and represent client feedback internally to drive opportunities to better align with customer needs across future opportunities and manage all aspects of advertiser campaign planning, launch execution, optimization and recap

Establish regular contact with customers to ensure their needs are met, communicate campaign progress, measure progress and proactively address issues and develop solutions

Act as point person for client questions and concerns, participate in client presentations with sales and responsible for overall client satisfaction

Up-sell and renew existing campaigns/clients, focus on retention and growing business, scope opportunities through partner kick off calls with sales and clients as needed, liaise with internal groups as needed to deliver solutions to clients. All other duties as assigned

Qualification

Account managementOnline advertising knowledgeAnalytical skillsMicrosoft Office proficiencyProject managementInterdepartmental coordinationCoaching skillsLeadership skills

Required

Bachelors Degree in Business, Communications, Marketing or related field and/or equivalent, relevant work experience

1-3 years minimum work experience preferred; ideal candidate will have 1 year minimum interactive experience, 1 year minimum account management experience at an agency

Excellent interdepartmental coordination and cooperation skills

Demonstrated strong analytical/problem solving, organizational skills

Ability to effectively manage multiple projects, timelines and details

Outstanding leadership skills suited to a collaborative, team-oriented environment

Knowledge of online research methods, 3rd party research tools, and understanding of the facets of online advertising and ad metrics

Skills in coaching and influencing others

Proficient in Microsoft Office, Excel, PowerPoint, Email and basic web-based protocols and communication tools