UPSTACK · 1 day ago
Business Systems Administrator
United States
Full-time
Remote
Mid Level
$80K/yr - $90K/yrUPSTACK is the leading full-service technology advisory firm, transforming how businesses design and optimize IT infrastructure. The Business Systems Administrator supports the day-to-day operations of key business systems, ensuring stable performance and reliable data while providing hands-on support across various platforms.
Cloud ComputingCloud InfrastructureData CenterInformation TechnologyPrivate Cloud
No H1B
Responsibilities
Provide day-to-day support to users across business systems, including troubleshooting issues, answering questions, and providing guidance on system usage and best practices. Assist with onboarding new users by setting up accounts, configuring access and permissions, and supporting basic training needs
Assist with the configuration and maintenance of enterprise systems, including managing data fields, workflows, validations, permissions, and user interfaces. Support the implementation of system updates and new features while helping ensure minimal disruption to users. Monitoring data exports, user logins (where applicable), and integration health (where applicable) to ensure business usage of said systems is fully operational and efficient
Help maintain data quality and integrity by performing regular audits, identifying duplicates or inconsistencies, and supporting data cleanup efforts. Assist with data imports, exports, and migrations using approved tools and processes, following data governance and security standards
Build and maintain standard reports and dashboards that provide visibility into operational and business performance. Assist in gathering reporting requirements from stakeholders and creating reports that support day-to-day decision-making
Support the automation of business processes by helping maintain existing workflows and assisting with new automation initiatives. Identify opportunities to improve efficiency and consistency through system automation. Monitoring any and all scheduled jobs and automations (where applicable) to ensure predictability of ongoing functionality is preserved and accurate to further build trust
Collaborate with senior administrators and cross-functional team members to support system solutions aligned with business needs. Create and maintain documentation for system configurations, processes, and user guides to ensure consistency and knowledge sharing
Stay current on system best practices, platform updates, and new features through training sessions, documentation, and internal knowledge sharing. Pursue relevant training and certifications to continue developing technical and functional skills
Qualification
Required
Hands-on experience supporting and administering business systems, including user support, configuration, and troubleshooting
Familiarity with Salesforce core functions (objects, fields, workflows, UI, reporting) or similar CRM systems
Solid understanding of data management best practices, including data integrity, audits, and cleanup processes
Experience building and maintaining reports and dashboards to support operational decision-making
Ability to manage multiple priorities in a fast-paced, shifting environment
Strong independent execution, accountability, and follow-through
Excellent communication skills, including navigating escalations and difficult conversations
Collaborative mindset and ability to work cross-functionally with multiple teams
Experience with business systems such as HubSpot, Gong, Seamless.ai, 6Sense, DemandTools, RPM, CaptivateIQ, Lumopath, or SurveySparrow
Exposure to process automation and workflow optimization within enterprise systems
Experience with system integrations and monitoring for data accuracy and reliability
Prior experience in a high-growth or scaling organization
Certifications or formal training in Salesforce administration or related business systems
Passion for continuous learning and staying current on system best practices and new features
Preferred
Salesforce Admin 1 Certification
Benefits
Participation in our annual bonus incentive.
Company
UPSTACK
Upstack provides a team of cloud infrastructure advisors to architect customized solutions for businesses of all sizes.
Founded in 2017
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$186.8MKey Investors
Berkshire Partners
2021-11-02Debt Financing· $100M
2021-04-14Private Equity· $50M
2019-01-01Series Unknown· $35M
Leadership Team
Benjamin Smoot
COO, Head of Product
Recent News
2025-10-09
Company data provided by crunchbase