The PCA Companies ยท 3 days ago
Warehouse Manager (Multi-Unit)
Ronkonkoma, NY
Full-time
Onsite
Senior Level, Lead/Staff
$110K/yr - $135K/yr
10+ years expThe PCA Group of Companies is a global distribution company serving the beauty and wellness sector. The Multi-Unit Warehouse Manager is responsible for overseeing third-party logistics fulfillment and receiving operations across four U.S. distribution centers, ensuring best-in-class service and operational excellence.
BeautyLogisticsManufacturingMarketingRetail
Responsibilities
Lead and optimize 3PL fulfillment operations supporting beauty and fragrance brand partners across four distribution centers
Ensure service-level agreements (SLAs) are consistently met or exceeded, including order accuracy, turnaround times, compliance, and reporting
Oversee value-added services critical to the beauty and fragrance industry, including labeling, kitting, retail compliance preparation, and quality control
Serve as a senior operational partner to internal and external stakeholders, translating client requirements into executable warehouse processes
Provide direct and indirect leadership of inbound, outbound, inventory control, shipping, and receiving teams across all facilities
Establish standardized workflows, KPIs, and operating procedures across a multi-unit environment
Lead by example by setting performance expectations while fostering accountability, adaptability, and continuous improvement
Maintain strict inventory accuracy and traceability using ERP, WMS, EDI, and mobile computing tools
Ensure proper handling of regulated beauty and fragrance products, including lot control, expiration tracking, and quality assurance processes
Partner with Supply Chain and Compliance teams to meet retailer, brand, and regulatory requirements
Develop and manage KPI frameworks focused on efficiency, accuracy, cost, safety, and service levels
Drive root-cause analysis to minimize chargebacks, shortages, damages, and compliance failures
Identify and eliminate process pain points while scaling 3PL capabilities to support growth
Ensure safety standards exceed industry benchmarks across all facilities
Proactively identify operational risks and implement preventative controls
Championing a safety-first culture across all warehouse environments
Partner with Human Resources to recruit, onboard, train, and develop warehouse leadership and hourly teams
Coach Distribution Center Managers and supervisors to elevate performance and leadership effectiveness
Build bench strength and succession planning for critical operations roles
Manage carrier relationships (UPS, FedEx, DHL, regional carriers) with a focus on service reliability and cost efficiency
Evaluate vendor performance and drive continuous improvement initiatives
Qualification
Required
High School Diploma Required
Minimum 10 years of warehouse and fulfillment leadership experience, with a strong emphasis on 3PL operations
Proven success managing multi-site distribution networks
Advanced proficiency in Excel and Google Workspace
Hands-on experience with ERP, WMS, EDI, and mobile warehouse systems
Strong analytical mindset with the ability to translate data into operational improvements
Excellent written and verbal communication skills; comfortable interfacing with senior leadership and external partners
Highly organized, detail-oriented, and execution-focused
Ability to manage multiple priorities in a fast-paced, client-driven environment
Willingness and ability to travel up to 60%
Ability to lift up to 50 lbs regularly
Preferred
Bilingual: English & Spanish preferred
Associate or bachelor's Degree preferred
Demonstrated experience supporting beauty, fragrance, cosmetics, or regulated consumer goods strongly preferred
Benefits
Phenomenal discounts on products within the beauty industry and beyond
Medical, Dental, and Vision along with supplemental benefits available after 60 days
401 (k) available after 1 year of service with up to a 4% match
Company
The PCA Companies
The PCA Companies was founded in 1993 with a mission to be a trusted global partner in the beauty industry - providing a platform of service options to support retailers and brands at every level.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Karnav Panchal
Chief Technology Officer
Crystal Wood
Chief Operating Officer/ Chief Marketing Officer
Company data provided by crunchbase