AdventHealth · 6 hours ago
Sr. Service Representative Float Pool
AdventHealth is a community-focused organization dedicated to uplifting individuals in body, mind, and spirit. They are seeking a Sr. Service Representative Float Pool to manage client information, verify insurance eligibility, and enhance the patient experience through excellent customer service.
Health CareHospitalOnline Portals
Responsibilities
Obtains client information for worker’s comp and corporate accounts, verifies authorization, and services requested
Verifies insurance eligibility and determines accurate up-front collection amounts
Prepares, processes, and files the medical record for each patient as required by patient type for documentation by physician and medical personnel
Verifies diagnosis and procedural codes are entered into the Electronic Medical Record (EMR)
Participates in departmental performance improvement initiatives
Other duties as assigned
Demonstrates through behavior core values of Integrity, Compassion, Balance, Excellence, Stewardship, and Teamwork
Drives customer service initiatives by creating and owning the patient experience
Answers telephone, responds to patient questions/concerns, and handles various job tasks simultaneously to ensure prompt and accurate resolution
Demonstrates age-specific communication skills for patients with the ability to assess and interpret relevant data
Communicates with patients or their guarantors to obtain demographic, employment, insurance, and current medical condition information for accurate registration
Qualification
Required
High School Grad or Equiv (Required)
Cardiopulmonary Resuscitation (CPR) - Accredited Issuing Body
Benefits
Medical, Dental, Vision Insurance
Life Insurance
Disability Insurance
Paid Time Off from Day One
403-B Retirement Plan
4 Weeks 100% Paid Parental Leave
Career Development
Whole Person Well-being Resources
Mental Health Resources and Support
Pet Benefits
Company
AdventHealth
AdventHealth is a nonprofit healthcare system providing whole-person care through hospitals, clinics, and virtual services.
H1B Sponsorship
AdventHealth has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (5)
Funding
Current Stage
Late StageTotal Funding
$0.25MKey Investors
Florida Blue FoundationKentucky Opioid Abatement Advisory Commission
2025-09-15Grant
2023-10-05Grant· $0.25M
Recent News
Business Wire
2026-01-09
Company data provided by crunchbase