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Cottage Health · 22 hours ago

Unit Care Technician

Santa Barbara, CA

Full-time

Onsite

New Grad, Entry Level

Cottage Health is a leading acute care hospital system located on the central coast of California, known for superior patient care and innovation. The Unit Care Technician is responsible for providing direct and indirect patient care, facilitating daily living activities, and ensuring effective communication within the healthcare team.

Health CareMedicalWellness

Growth Opportunities

Responsibilities

Facilitates care of the patients by providing clerical support, that includes answering the telephone, sending and receiving faxes, maintaining records, filing, and completing orders depending on the unit needs. Using Cottage?s Information Systems, institutes and maintains patient records according to policy; correctly completes admission, transfers, discharges, and death procedures. Orders patient tests and treatments accurately and schedules in correct sequence; transcribes information legibly, completely and accurately on all forms. Uses basic medical terminology correctly and uses correct grammar and spelling. Maintains logs, files, reports and packets specific to the unit. Assists in data collection and audit processes specific to the unit. Adeptly uses computer programs specific to the unit. Responsible for insuring unit has appropriate inventory levels of supplies, ordering and restocking those supplies. Ensures that equipment is functioning and properly maintained. (20%)

Understands the patient care plan and/or patient teaching program to provide for routine care within the scope of the unit, unit competency expectations, and under the supervision of a Registered Nurse or other licensed personnel. This may include bathing, hygiene, toileting, assisting with ADL, specimen collection, etc. (may not perform blood procurement without appropriate certification from the State of California). Coordinates activities as part of the treatment process to provide for efficient care of the patient. Observes assigned patients on an on-going basis, providing a safe environment and conducting patient and environmental safety rounds as required. May include taking vital signs and responding to and notifying appropriate caregiver in emergent situations. Monitors telemetry and EKG monitoring per department policy. In Wound Care Center, performs Vasamed diagnostic tests. May transport patients. (20%)

Works effectively with people to build teamwork toward a common goal. Works cooperatively and courteously with all staff while carrying out duties. Accepts feedback on performance in a positive way and uses it for self?development. Approaches co-workers on a 1:1 basis with issues and concerns in a private, constructive manner. Practices positive public relations with employees, patients, physicians and visitors at all times. Functions independently by using available resources (e.g. lab manual etc.). Functions as a resource and assists in problem solving with other departments. Actively involved in identifying and participating in ways to enhance teamwork and to resolve conflicts. (20%)

Maintains effective verbal, nonverbal and written communication. Demonstrates courteous, effective and efficient communication on the phone and in person with all staff, patients, physicians and visitors. Assists in meeting patient needs by answering the intercom, providing information and assistance when appropriate and summoning nursing help according to the priority of the patient's request. Contributes to personalization of care by welcoming, greeting, and providing hospital information to families and visitors. Keeps in close communication with charge nurse/nursing staff. Handles stressful situations appropriately. Solves minor problems (patient care, supplies and equipment, relationships). Recognizes and reports errors verbally and through notification reporting process. (15%)

Demonstrates an effective method of organizing and prioritizing tasks of the day and follows through on problems. Maintains an awareness of unit activity and patient acuity. Prioritizes and follows through on patient/staff/physician requests in a timely manner. Attempts to resolve minor problems and is alert to and acts on potential problems needing immediate intervention. Compiles and maintains patient records for efficient use by patient care providers. Anticipates and follows through on patient and unit needs (e.g. pre-op requirement of patients, ordering supplies and equipment, etc.). (15%)

Facilitates and maintains the environment of care and healthy work environment. This may include environmental safety rounds and reporting patient care equipment and physical plant needs to facilities and computer repair needs to ISD. (5%)

Demonstrates thorough knowledge and understanding of all Unit Care Technician skills. Self-directed in identifying own learning needs and ways to meet them to maintain competency. Aware of and utilizes educational resources of the hospital. Completes and submits annual requirements. Assists in orientation of new staff, floats and students as appropriate. Attends staff meetings per unit policy and demonstrates knowledge of information communicated. Assists with recording and doing minutes of staff meetings. May complete other educational projects as negotiated with the manager/director that will support the Mission and Goals of Cottage Health System. May initiate and provide for instruction to other staff with the guidance of the manager/director. (5%)

Qualification

Basic Life Support (BLS)Telemetry Monitor ObserverBasic Computer skillsEmergency Medical Technician certificationVasamed trainingMedical terminologyCustomer service skillsOrganizational skillsInterpersonal skillsCommunication skills

Required

Renders direct and indirect patient care under direction of appropriate licensed personnel

Facilitates care to meet patient's daily living activity needs by providing physical and clerical support, coordinating activities, and communicating effectively

Provides personal self-care and activity programs to patients

Contributes to the operation of the unit

Responsible for completion of unit competency assessments and, if appropriate, annual education review

Promotes an overall culture of excellence and positive and professional first impression to patients and visitors by providing hospitality and general information

Using Cottage's Information Systems, institutes and maintains patient records according to policy; correctly completes admission, transfers, discharges, and death procedures

Orders patient tests and treatments accurately and schedules in correct sequence; transcribes information legibly, completely and accurately on all forms

Uses basic medical terminology correctly and uses correct grammar and spelling

Maintains logs, files, reports and packets specific to the unit

Assists in data collection and audit processes specific to the unit

Adeptly uses computer programs specific to the unit

Responsible for insuring unit has appropriate inventory levels of supplies, ordering and restocking those supplies

Ensures that equipment is functioning and properly maintained

Coordinates activities as part of the treatment process to provide for efficient care of the patient

Observes assigned patients on an on-going basis, providing a safe environment and conducting patient and environmental safety rounds as required

May include taking vital signs and responding to and notifying appropriate caregiver in emergent situations

Monitors telemetry and EKG monitoring per department policy

May transport patients

Works effectively with people to build teamwork toward a common goal

Works cooperatively and courteously with all staff while carrying out duties

Accepts feedback on performance in a positive way and uses it for self-development

Approaches co-workers on a 1:1 basis with issues and concerns in a private, constructive manner

Practices positive public relations with employees, patients, physicians and visitors at all times

Functions independently by using available resources (e.g. lab manual etc.)

Functions as a resource and assists in problem solving with other departments

Actively involved in identifying and participating in ways to enhance teamwork and to resolve conflicts

Maintains effective verbal, nonverbal and written communication

Demonstrates courteous, effective and efficient communication on the phone and in person with all staff, patients, physicians and visitors

Assists in meeting patient needs by answering the intercom, providing information and assistance when appropriate and summoning nursing help according to the priority of the patient's request

Contributes to personalization of care by welcoming, greeting, and providing hospital information to families and visitors

Keeps in close communication with charge nurse/nursing staff

Handles stressful situations appropriately

Solves minor problems (patient care, supplies and equipment, relationships)

Recognizes and reports errors verbally and through notification reporting process

Demonstrates an effective method of organizing and prioritizing tasks of the day and follows through on problems

Maintains an awareness of unit activity and patient acuity

Prioritizes and follows through on patient/staff/physician requests in a timely manner

Attempts to resolve minor problems and is alert to and acts on potential problems needing immediate intervention

Compiles and maintains patient records for efficient use by patient care providers

Anticipates and follows through on patient and unit needs (e.g. pre-op requirement of patients, ordering supplies and equipment, etc.)

Facilitates and maintains the environment of care and healthy work environment

Demonstrates thorough knowledge and understanding of all Unit Care Technician skills

Self-directed in identifying own learning needs and ways to meet them to maintain competency

Aware of and utilizes educational resources of the hospital

Completes and submits annual requirements

Assists in orientation of new staff, floats and students as appropriate

Attends staff meetings per unit policy and demonstrates knowledge of information communicated

Assists with recording and doing minutes of staff meetings

May complete other educational projects as negotiated with the manager/director that will support the Mission and Goals of Cottage Health System

May initiate and provide for instruction to other staff with the guidance of the manager/director

Preferred

1 year of nursing school

American Heart Association (AHA) Basic Life Support (BLS)

Emergency Medical Technician certification or Emergency Medical Technician – Paramedic certification

Certified Nursing Assistant certification

Successful completion of Vasamed training within 6 months on the job

Successful completion of Telemetry Monitor Observer course within six months on the job

Basic Computer skills

Knowledge of office systems, practices, and equipment

Knowledge of basic medical terminology

Ability to use correct grammar and spelling

Excellent customer service skills

Ability to use computer charting (electronic medical record) and computer order entry

Microsoft Word and Excel skills

Company

Cottage Health

Mission Statement: To provide superior health care for and improve the health of our communities through a commitment to our core values of excellence, integrity, and compassion.

Founded in 1966