Director, Solution Consulting - Insurance & Financial Markets jobs in United States
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ServiceNow · 2 days ago

Director, Solution Consulting - Insurance & Financial Markets

ServiceNow is a global market leader in innovative AI-enhanced technology. The Director, Solution Consulting will lead a team of pre-sales solution architects, driving business strategy and thought leadership while facilitating value-based solutions within the Partner ecosystem.

Agentic AIBusiness Process Automation (BPA)Cloud ManagementEnterprise SoftwareRobotic Process Automation (RPA)SaaS
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Growth Opportunities
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H1B Sponsor Likelynote

Responsibilities

Responsible for leading a team of pre-sales solution architects delivering business strategy and thought leadership for ServiceNow and our ecosystem driving cross-industry development and go-to-market strategies for innovative solutions with our partners
Develop team members according to the demands of the business and according to their individual professional goals
Develop and maintain a recruiting pipeline of potential candidates to meet future business demands
Assign resources to joint solution development opportunities, and consistently evaluate progress against goals
Assign resources as required to marketing and other efforts to support demand generation
Evaluate team members regularly through analysis of direct observation, peer feedback and sales feedback
Ensure proper alignment of resources and effective utilization of skill sets within the assigned region
Manage day-to-day activities such as resource scheduling conflicts, expense review and approval, activity reporting, commissions etc

Qualification

AI integrationPre-sales leadershipCoachingMentoringProject problem diagnosisService Provider experienceCross-functional collaborationTeam motivationChange managementCommunication skillsRelationship building

Required

Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry
7+ years experience in building or leading pre-sales or professional services organizations – partner aligned organizations are preferred
7+ years experience of standard approaches to coaching, mentoring and managing a team of senior level professionals
Ability to collaborate and interact at multiple levels (Enterprise Architects, Technical Architects, Offering Managers, Directors, VP's, and CXO's)
Ability to motivate and inspire a growing team of leading Solutions Architects
Strong internal matrix leadership and relationship building abilities with cross functional counterparts
Ability to prioritize resources and broker internal compromise to achieve the best outcomes for our corporation across competing internal priorities
Able to articulate and logically communicate concepts with technical and non-technical audiences
Experienced with project problem diagnosis, solution development, client communications, facilitation of decision making, documentation, managing expectations and team leadership
Experience of working with Service Providers, Outsourcers and Global System Integrators
Proven ability to bridge the Strategic “what” of market outcomes, to the technology “How” of ServiceNow's approach, in the context of compelling financial “why” of improved margins, agility, and growth through the NOW Platform's unprecedented ability to transform the go-to-market of the partner ecosystem
Marshall teams on large partner transformation opportunities to swarm the most promising monetization waves and accelerate the outcomes of our partners, and through their actions, our market penetration
Ability to manage change and ambiguity with an action-orientation/drive – must thrive in a dynamic environment

Benefits

Equity (when applicable)
Variable/incentive compensation
Health plans, including flexible spending accounts
A 401(k) Plan with company match
ESPP
Matching donations
A flexible time away plan
Family leave programs

Company

ServiceNow

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ServiceNow is an AI platform that delivers IT operations, field service management and app engine solutions.

H1B Sponsorship

ServiceNow has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (910)
2024 (876)
2023 (807)
2022 (840)
2021 (447)
2020 (439)

Funding

Current Stage
Public Company
Total Funding
$83.7M
Key Investors
Sequoia CapitalJMI Equity
2022-12-09Post Ipo Equity
2012-07-29IPO
2012-03-20Private Equity· $10.98M

Leadership Team

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Bill McDermott
Chairman and CEO
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Pat Casey
Chief Technology Officer & EVP of DevOps
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Company data provided by crunchbase