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AlarMax Distributors · 2 days ago

Sr Inside Sales Rep.

Farmers Branch, TX

Full-time

Onsite

Senior Level

AlarMax Distributors is an industry leader in distributing advanced solutions for security and automation products, seeking to expand their team of Inside Sales Representatives in Dallas. The Sr. Inside Sales Representative will be responsible for assisting customers, generating leads, and achieving sales goals while ensuring high levels of customer satisfaction.

Consumer ElectronicsElectronicsSecurity

Responsibilities

Ensure high levels of customer satisfaction through excellent sales and customer service

Assess customers’ needs and provide assistance and information on product features

Demonstrate use and operation of product and recommend products to customers and answer questions

Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis

“Go the extra mile” to drive sales and have the ability to cross sell products

Sourcing new sales opportunities through inbound lead follow-up

Place outgoing calls to known or unknown customers based on initiatives and existing work

Accurately and efficiently, complete all sales transactions which include processing invoices, returns, receiving and processing cash, checks and credit card payments

Participate as a team with co-workers to ensure proper customer service

Build productive trust relationships with customers and team members

Qualification

Sales experienceAV/CCTV/security knowledgeSales principles understandingPOS transactionsMS Office proficiencyConversational excellenceWillingness to learnActive listeningPerform under pressure

Required

Proven work experience as a Sales Associate, Sales Representative or similar roles

Previous exposure or experience with AV, CCTV, security, fire alarm, or surveillance products or installation

Intermediate to advanced understanding of sales principles and customer service practices

Proficiency in English

Basic Math skills

Marketing and Industry Insight - Working knowledge of customer and market dynamics and requirements

Upselling and Cross Selling - Track record of over-achieving sales quota

Hands-on experience with POS transactions and MS Office

Familiarity with inventory procedures

Active listening - Solid communication and interpersonal skills

Conversational excellence - A friendly and energetic personality with customer service focus

Willingness to learn

Ability to perform under pressure and address complaints in a timely manner

High school degree or equivalent

Benefits

Health insurance for individual and family

Company paid life insurance

401k Profit Sharing Plan with Company match

Company

AlarMax Distributors

AlarMax distributes state-of-the-art solutions from the industry’s leading manufacturers of intrusion, fire, video surveillance, access control, residential and commercial AV, sound, communications, structured cabling, and home automation products.

Founded in 1992