Kyndryl · 1 week ago
Computer Operator
Boulder, CO
Full-time
Onsite
Entry Level
$53K/yr - $96K/yr
2+ years expKyndryl is a company that designs, builds, manages, and modernizes mission-critical technology systems. They are seeking a dedicated Computer Operator to monitor system health, resolve client issues, and ensure system availability in a 24x7 support environment.
Information Technology & Services
Responsibilities
Resolve client issues via Service Now ticketing utilizing knowledge base articles
Monitor, track, and report on the health, performance, system failures, and system availability
Monitor for abnormalities to include unusual compute and resource utilization that detect potential indicators of compromise, performance issues, or misconfigurations
Monitor and alert on infrastructure, system, service, and tool events
Create and continuously assess monitoring, corollary alerting, and notification of incidents or issues to minimize event impact and increase remediation and service restoration times
Continuously monitor the health and performance of systems via real-time dashboards tracking availability, uptime, capacity, utilization, and integrated third-party data. Metrics include, but are not limited to, items listed in the cost metrics listed above
View overall system health dashboard and send communications based on system health to product teams for any non-green status
Complete Router refresh and installs as required
Complete Circuit migrations as required
Qualification
Required
At least 2 years' experience in an Operations environment
At least 2 years' hands-on experience working with Windows and Office products, including Word, Excel and Teams
Must have excellent customer relations/communications skills. Must have the ability to detect and troubleshoot problems and navigate independently
Must be able to work an Alternate Work Schedule (AWS) to maintain 24x7 support (any shift, weekends, holidays)
Candidates will be required to pass stringent background checks
Candidate should have working knowledge of Network fundamentals such as Routers, Switches and Circuits
High school education required
Preferred
Working knowledge of the Major Incident process
Working knowledge of the Problem and Change processes
Experience with one or more of the following: Access Credentials and Entitlements System (“ACES”), Ansible Controller, BMC TrueSight (BNA), Confluence, Control-M, Data Loss Protection (“DLP”)
Data Protection Suite Commcell Console, Dynatrace Enterprise Manager, FedIdentity
GitLab / GitHub, Grafana, Infoblox internet protocol administration (“IPAM”), Jenkins, Jira/Rally
Collaboration Platform, MIR3, Okta, Omnibus(Netcool), Privileged Session Manager (“PSM”)
PuTTy / Secure CRT, Secure Virtual Desktop
ServiceNow/Configuration Management Database (“CMDB”)
SevOne & Thousand Eyes, Splunk Enterprise, VMware vSphere, VMware Workspace ONE, WebSphere Admin Console
College education preferred
Benefits
Medical and dental coverage
Disability
Retirement benefits
Paid leave
Paid time off
Company
Kyndryl
Kyndryl is an information technology and services company.
10001+ employees
H1B Sponsorship
Kyndryl has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (37)
2024 (35)
2023 (20)
2022 (39)
2021 (2)
Funding
Current Stage
Public CompanyTotal Funding
$500M2024-02-20Post Ipo Debt· $500M
2021-11-04IPO
Leadership Team
Antoine Shagoury
Global Chief Technology Officer
David B. Wyshner
Chief Financial Officer
Recent News
2026-01-22
2026-01-22
thefastmode.com
2026-01-22
Company data provided by crunchbase