NEOGOV · 9 hours ago
Administrative & Operations Support Specialist
Thurston County – Olympia, WA
Full-time
Onsite
Mid, Senior Level
$89K/yr - $109K/yrNEOGOV is seeking a full-time Administrative & Operations Support Specialist for the Washington State Office of Public Defense. The role involves providing leadership and coordination for administrative staff while supporting agency and building operations to enhance public defense services.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Coordinate regular administrative staff meetings
Create and execute an onboarding plan and provide continuous mentorship and support to administrative staff
Provide or coordinate training on agency administrative practices and procedures, including use of relevant computer applications
Coordinate training for administrative staff with Financial Services subject matter experts on policies, procedures and practices relating to OPD budget, accounting, and contract management activities
Serve as first point of contact administrative staff questions or concerns that are not directly HR, program, or Financial Services related
Participate in developing, implementing and improving administrative processes and procedures
Assist with records management and archiving
Coordinate training and development in addition to mandatory agency requirements
Ensure coverage for front office functions
Provide general administrative support to the Deputy Director of Operations
Track operational goals, initiatives and deadlines
Assist with preparation of reports and presentation materials
Support implementation of agency-wide policies and operational changes
Participate in continuity of operations planning
Primary contact for questions and concerns related to agency leased office space, including building representatives and service providers
Ordering / sourcing from state surplus for furniture and non-IT equipment
Surplus supplies and equipment no longer needed by the agency
Work with HR and Operations regarding office logistics and space planning
Manage staff parking
Qualification
Required
Able to develop and sustain respectful professional relationships with individuals from a diverse backgrounds
Demonstrate understanding of and experience advocating against the impact of race, bias, discrimination, and differential treatment of communities disproportionately composed of Black, Indigenous, and people of color, individuals who identify as LGBTQIA+ or other sexual minorities, individuals with disabilities, immigrants, limited English speaking persons, and others who have been historically disproportionately overrepresented in the child welfare and related law and justice systems
Have the ability to prioritize tasks, and to function independently as well as part of a team in a collaborative environment
Experience in administrative, program support, or project coordination roles, with a proven track record in managing day-to-day operations and providing comprehensive support to teams
Experience coordinating and supporting multiple tasks, including meeting logistics, project coordination, and communications using tools such as Zoom, Teams, and SharePoint
Experience coaching, mentoring, training and/or teaching people in a professional setting
Proven ability to navigate and utilize technology platforms and handle document management systems and shared digital tools to ensure seamless collaboration
Ability to lead staff, manage competing priorities and meet deadlines
Excellent written and verbal communication skills
High attention to detail and strong organizational skills
Ability to interpret and apply policies and procedures
Ability to adapt in a growing organization and actively contribute to organizational development by strengthening administrative resources and support capacity
Preferred
Experience in a lead or senior administrative role, including responsibility for improving processes, workflows, or office operations
Experience supporting executive leadership or senior management, including preparing materials, tracking action items, and coordinating across programs or departments
Experience developing or maintaining administrative procedures, guidance, or training materials to support staff consistency and effectiveness
Benefits
Paid holidays
Vacation and sick leave
Retirement and medical, dental, vision and life insurance coverage for self and family
Options for deferred compensation
Pre-tax flexible spending accounts
Eligibility for federal public loan forgiveness
Medical (including vision), dental and basic life insurance
Medical flexible spending account
Basic life and long-term disability insurance
Dependent care assistance
Washington State Employee Assistance Program
Washington Public Employees' Retirement System (PERS)
Deferred Compensation Program
Social Security
Public Service Loan Forgiveness
Paid personal holiday
Sick leave
Vacation leave
Military leave
Paid bereavement leave
Leave Sharing
Parental Leave
Family and Medical Leave Act (FMLA)
Leave Without Pay
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
Founded in 1999
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase