Phoenix-Customer Service Representative jobs in United States
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Hartung Glass Industries · 1 week ago

Phoenix-Customer Service Representative

Hartung Glass Industries is looking for a Customer Service Representative who thrives on delivering exceptional customer experiences. This role involves processing orders, addressing inquiries, and providing top-notch service to contribute to the success of the team.

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Responsibilities

Process high-volume customer orders and change notices accurately and efficiently
Perform general office duties including data entry, filing, and copying
Collaborate with operations and sales teams to track orders and handle special product or order requests
Answer and direct customer phone calls and assist visitors with professionalism and courtesy
Meet the needs of internal and external customers with efficiency and courtesy
Answer and direct customer phone calls and/or emails to all appropriate Hartung contacts

Qualification

Customer service experienceMicrosoft Office proficiencyMechanical aptitudeAttention to detailTeam player attitude

Required

High school diploma or equivalent
2+ years of excellent customer service office-based experience
Strong mechanical aptitude and ability to troubleshoot
Proficiency in Microsoft Office, basic math skills and multitasking
Clear communication skills, attention to detail, and self-motivation
A team-player attitude dedicated to team success

Preferred

Experience in the glass, construction, or banking industry preferred (but not required)

Benefits

Comprehensive medical, dental, vision, and disability benefits
Paid time off (vacation, sick days, holidays)
Quarterly Profit Sharing
401k with employer match
Wellness programs to keep you at your best
Career development and growth opportunities
Referral bonuses up to $1500.00

Company

Hartung Glass Industries

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Hartung Glass Industries is a glass, ceramics & concrete company specializing in glass fabrication services and glass products.

Funding

Current Stage
Late Stage

Leadership Team

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Robert T. Cummings
Vice President Sales
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Nick Sciola
Executive Board Chairman
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Company data provided by crunchbase