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Arizona Department of Economic Security · 1 day ago

INCIDENT MANAGEMENT SPECIALIST

Flagstaff, AZ

Full-time

Onsite

Entry Level

$43K/yr - $46K/yr

1+ years exp

The Arizona Department of Economic Security is committed to strengthening individuals, families, and communities for a better quality of life. They are seeking an Incident Management Specialist to promote the health, safety, and welfare of individuals with developmental disabilities by investigating incidents and providing recommendations for corrective actions.

AssociationGovernmentInformation TechnologySecurity

No H1B

Responsibilities

This position plays a key role in the purpose of incident management to assist in promoting health, safety, and welfare of individuals with developmental disabilities by investigating reports, tracking, and trending incidents. and develop recommendations, corrective actions, and prevention strategies

Coordinate, conduct, and complete investigation reports

Interviews and investigate all parties involved

Reviews qualified vendor/service providers incident reports

Provides technical assistance for qualified vendors/service providers and division staff

Entry of incident report into the Incident Management Systems (IMS), and answering incident reporting phone line

Drives to and from licensed settings to complete health and safety reviews

Qualification

Investigation methodsData analysisTechnical assistanceReport writingEffective interviewingHuman DynamicsOrganizational SystemsTactResourcefulness

Required

Applicants for this position cannot be licensed or certified by the DDD Office of Licensing Certification and Regulation, cannot have a principal interest in or have a spouse or close family with principal interest in a DDD Qualified Vendor Agreement, and cannot be employed or subcontracted by a DDD Qualified Vendor

Investigation and fact-finding methods

Human Dynamics and Organizational Systems

Routine letter and memo composition

Effective interviewing. Write, summarize and produce difficult and complex reports concisely

Working with material of a technical and/or confidential nature while remaining objective

Dealing with the public using appropriate tact and resourcefulness

Compile, organize, analyze and interpret data and information into report formats

Assist and prioritize with timely projects, reports, memos, meetings, etc

When necessary, willing to work weekends, holidays, and overtime

Learn, interpret and apply Division programs, policies and procedures

Learn, interpret and apply Department procedures needed to perform discretionary tasks

Driver's License Requirements. Any employee operating a motor vehicle on State business must possess and retain a current, valid class-appropriate driver's license, complete all required training, and successfully pass all necessary driver's license record checks. The license must be current, unexpired, and neither revoked nor suspended. Employees who drive on state business are subject to driver's license record checks, must maintain acceptable driving records, and must complete all required driver training. An employee who operates a personally owned vehicle on state business shall maintain the statutorily required liability insurance (see Arizona Administrative Code (A.A.C.) R2-10-207.11)

Successfully pass background and reference check; employment is contingent upon completion of the above-mentioned process and the Agency's ability to reasonably accommodate any restrictions

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify)

Employee shall have a valid Level One fingerprint clearance card issued pursuant to Arizona Revised Statute 41-1968 in order to work with children and vulnerable adults

Candidates for this position shall be subject to a search of both the Department of Child Safety Central Registry pursuant to A.R.S. 8-804 and the Adult Protective Services Registry pursuant to A.R.S. 46-459