Lease Up Manager jobs in United States
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Wan Bridge Group ยท 4 weeks ago

Lease Up Manager

Wan Bridge Group is a company focused on property management, and they are seeking a Lease Up Manager to execute marketing, leasing, and renewal strategies to achieve and maintain occupancy. The role involves training onsite staff, managing leasing activities, and ensuring resident satisfaction throughout the lease term.

Building MaintenanceConstructionProperty DevelopmentProperty ManagementReal Estate

Responsibilities

Stays informed about current market and competitor information that could impact community market rent, occupancy, and resident satisfaction. Develop and initiate short- and long-term marketing methods to sustain occupancy
Drive traffic by designing and executing multiple daily ads on Craigslist.com, Facebook, Instagram, and other online advertising mediums, update weekly paid advertising such as Zillow, HAR. Assist in updating the website with current availability and pricing
Uses on-site property management software application to track unit availability, record traffic and leasing activities, manage resident and prospect data, and capture critical demographic and other information that can be used to improve existing programs and create new ones
Ensures that the units, property landscape, common areas and other attributes meet the company standard by inspecting marketing corridor and leasing tour paths, communicating maintenance and upkeep needs to the appropriate team members, preparing show units, amenities and leasing office are visually appealing and all are prepared for daily activities
Collects required information from responses to phone and email inquiries from prospective residents, and schedules property tours. Meets with prospective residents and checks the availability of units based on preferences and budget
Notifies prospective residents of approval or disapproval. Assists qualified prospective residents with completing lease agreements and collects initial rent and deposit payments. Assists new residents with the move-in process
Proactively contacts residents with expiring leases to discuss lease renewals in advance of the lease expiration
Facilitate move-ins by securing all necessary documents i,e lease agreement, addendums, and proper documentation, and ensure the home is ready by the agreed date using the Leasing Specialist Checklist
Inspects homes before move-in to ensure homes are move-in ready and coordinate any outstanding items with the maintenance team
Follows up with prospects and new residents to ensure satisfaction by sending e-mails, thank you notes, and cards or making phone calls or other contacts to finalize decisions to lease and/or renew
Have a full understanding of the Rental Qualifying Criteria (RQC), and policies and procedures
Assists in maintaining files for each resident according to policy and procedures
Corresponds with residents regarding service or other needs, assists in preparing work orders for service, and directs residents to the correct staff
Promotes positive resident and homeowners' relations and provides customer service and responsiveness to residents' and homeowners needs and concerns
Respond quickly and courteously to resident concerns/questions and take prompt action to solve problems and/or document and facilitate corrective actions
Ensures adherence to our policies and safety rules; complies with reporting incidents and completes our Property Incident Report (PIR) when needed
Support community managers with different tasks, goals, and performance for the community
Performs other related duties as assigned to meet the needs and challenges of the community

Qualification

Property management softwareMarketing strategiesLeasing agreementsCustomer serviceTeam supportCommunication skillsProblem-solving

Required

Stays informed about current market and competitor information that could impact community market rent, occupancy, and resident satisfaction
Develop and initiate short- and long-term marketing methods to sustain occupancy
Drive traffic by designing and executing multiple daily ads on Craigslist.com, Facebook, Instagram, and other online advertising mediums
Update weekly paid advertising such as Zillow, HAR
Assist in updating the website with current availability and pricing
Uses on-site property management software application to track unit availability, record traffic and leasing activities, manage resident and prospect data, and capture critical demographic and other information
Ensures that the units, property landscape, common areas and other attributes meet the company standard by inspecting marketing corridor and leasing tour paths
Communicating maintenance and upkeep needs to the appropriate team members
Preparing show units, amenities and leasing office are visually appealing and all are prepared for daily activities
Collects required information from responses to phone and email inquiries from prospective residents, and schedules property tours
Meets with prospective residents and checks the availability of units based on preferences and budget
Notifies prospective residents of approval or disapproval
Assists qualified prospective residents with completing lease agreements and collects initial rent and deposit payments
Assists new residents with the move-in process
Proactively contacts residents with expiring leases to discuss lease renewals in advance of the lease expiration
Facilitate move-ins by securing all necessary documents i,e lease agreement, addendums, and proper documentation
Ensure the home is ready by the agreed date using the Leasing Specialist Checklist
Inspects homes before move-in to ensure homes are move-in ready and coordinate any outstanding items with the maintenance team
Follows up with prospects and new residents to ensure satisfaction by sending e-mails, thank you notes, and cards or making phone calls
Have a full understanding of the Rental Qualifying Criteria (RQC), and policies and procedures
Assists in maintaining files for each resident according to policy and procedures
Corresponds with residents regarding service or other needs
Assists in preparing work orders for service, and directs residents to the correct staff
Promotes positive resident and homeowners' relations and provides customer service and responsiveness to residents' and homeowners needs and concerns
Respond quickly and courteously to resident concerns/questions and take prompt action to solve problems
Ensures adherence to our policies and safety rules; complies with reporting incidents and completes our Property Incident Report (PIR) when needed
Support community managers with different tasks, goals, and performance for the community
Performs other related duties as assigned to meet the needs and challenges of the community
Adheres to a varied work schedule, including weekends and some holidays
Ability to access, input, and retrieve information from a computer and/or electronic device
Ability to have face to face conversations with customers, co-workers, higher-level manager, and others as needed
Ability to sit or stand for long periods of time
Ability to move around work environment including stairs
Comply with company policies and procedures
Lift or move items up to 25 pounds

Company

Wan Bridge Group

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Wan Bridge is a Texas-based builder and operator of build-to-rent (BTR) communities across the state.

Funding

Current Stage
Growth Stage

Leadership Team

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Ting Qiao
CEO
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Bin Wan
Co-Founder
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Company data provided by crunchbase