PAM Health · 2 days ago
Director of Strategy and Integration | Shreveport LTACH
US-LA-Shreveport
Full-time
Onsite
Lead/Staff, Director/Executive
5+ years expPAM Health is a healthcare provider dedicated to delivering exceptional patient care and achieving high levels of patient satisfaction. The Director of Strategy and Integration will oversee referral development efforts, manage the admission process, and implement strategic initiatives to support the organization's goals.
Health CareHospitalMedicalTherapeutics
Responsibilities
Directs the referral development efforts of the Physician Navigators and Clinical Navigators
Responsible for oversight of the admission process through direct supervision of the Admissions Manager
Provides supervision and training for facility-based staff who have marketing, case finding and relationship management responsibilities
Implements system and market specific initiatives to support and achieve organizational goals
Demonstrates the ability to lead and motivate staff (Clinical Navigators, Physician Navigators & Admissions Manager) to achieve organizational goals
Serves as the primary liaison for referral sources and for physicians
Assists in the development of market specific strategies to support strategic plans and goals
Monitors daily, weekly, monthly and year-to-date trends (referral patterns from physicians, facilities and acute care discharge planners)
Conducts needs assessment surveys with key stakeholders (community, patients, families, physicians, referral sources and PAM Health Board)
Sets expectations for staff to offer exemplary customer service
Develops and coordinates initial and ongoing sales training for Clinical Navigators and Physician Navigators
Conducts bi-weekly marketing meetings with Clinical Navigators and Physician Navigators to ascertain market trends and evaluate key initiatives
Provides direct and/or indirect supervision, coaching, counseling, and performance appraisal for Clinical Navigators, Physician Navigators and Admissions Manager
Provides in-service training and consultation to system staff on marketing efforts upon request
Communicates continually with management about marketing-related needs and activities
Directs facility marketing initiatives and referral finding strategies
Works collaboratively with Admissions to facilitate the referral process
Demonstrates understanding of service offerings and facility capabilities and limitations
Trains staffs to be effective in presentation, tours, and community outreach as needs are identified
Provides regular and timely information about PAM Health services to referral sources and the community
Responds to and coordinates Navigators’ requests for in-service presentations to key referral or community groups
Insures that staff responds to inquiries made directly to the facility in a courteous and timely manner
Coordinates facility based in-services and events for referral source and community groups
Coordinates facility tours, involving facility staff and Navigators, as appropriate, according to the tour protocol
Identifies opportunities for development of new services and program offerings
Conducts market research to determine program feasibility
Understands basic business principles (e.g., profit/loss, cost benefit, general finance, and return on investment)
Identifies and implements marketing and staff education strategies and plans for approved new programs
Assists with feasibility studies and program development activities as requested
Promotes cooperation, fairness and equity; shows respect for people and their differences
Coaches, evaluates, develops, and inspires staff
Demonstrates accountability and sound judgment in managing company resources
Identifies problems, involves others in seeking solutions
Makes clear, consistent decisions
Understands company vision and aligns priorities accordingly
Connects with peers, subordinate employees and all customers
Strives for efficient, effective, high quality performance in self and the department
Motivates others. Accepts responsibility. Maintains high morale in department
Encourages cooperation and collaboration. Builds effective teams
Maintains the highest level of customer service via courtesy, compassion and positive communication
Works in a manner that promotes safety; wears clothing appropriate to the performance of the job
Qualification
Required
Must possess a baccalaureate degree from an accredited college or university
Minimum of five years progressive experience in healthcare sales/marketing
Previous management experience helpful
Team player with effective coaching and training skills to lead and motivate staff
Strong interpersonal skills; proven relationship management skills with physicians, staff and referral sources
Good written and verbal communication skills, with experience utilizing MS Word, MS Excel and PowerPoint software programs
Effective decision-making skills; ability to understand and produce usable data for marketing response to community needs
Aptitude to learn and understand PAM Health's service offerings, programs and data management tools for positioning system services
Effective problem-solver with ability to think outside the box to find solutions for customers
Ability to work in an unstructured setting
Self-motivated
Experience or aptitude to learn and understand PPS guidelines for reimbursement and marketing purposes
Benefits
Medical Benefits: EPO/HDHP/HSA options; including prescription coverage, RX ‘n go, and Teladoc
Comprehensive dental and vision
Employee Assistance Program, including counseling, legal, and financial services
Flexible spending (FSA) and health savings (HAS) accounts
Life and Disability insurance benefits
Education/In-Service Opportunities including continuing education and tuition services
Supplemental benefits: Accident, critical illness, cancer, pet, and identity theft protection insurance options
Personal Travel Discounts
401(k) plans and discretionary employer match
Generous Paid Benefit Time
Company
PAM Health
PAM Health treats amputation, brain injury, lymphedema, and neurological disorders.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Anthony Misitano
Founder And CEO
Brian Lidiak
Chief Executive Officer
Recent News
2025-11-10
Company data provided by crunchbase