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Duly Health and Care · 20 hours ago

Behavioral Health Program Coordinator

Romeoville, IL

Full-time

Onsite

Entry Level

$16.30/hr - $24.50/hr

1+ years exp

Duly Health and Care is a healthcare organization seeking a Behavioral Health Program Coordinator to manage and provide support for Transcranial Magnetic Stimulation (TMS) Procedures and Spravato Services. The role involves coordinating patient care, scheduling treatments, and maintaining quality standards in collaboration with healthcare providers.

Health CarePersonal HealthWellness

Responsibilities

Explain the program to patients and/or family members; inform them of the various disciplines and treatments

Collect and verify patient’s information is correct and assist in benefit verification and/or prior authorizations

Schedule and coordinate patient treatment

Collaborate with providers and management to ensure continuous quality improvement

Maintain provider schedules in scheduling software and communication appropriately with providers

Ensure any durable medical equipment (DME) is being collected and/or charges/encounters are being documented appropriately

Order supplies as needed to maintain the program

Coordination of data and reporting

Participate as a member of the TMS treatment team by performing treatment

Adhere to all treatment and documentation protocols for TMS

Participate in ongoing train to maintain procedural skills

Qualification

TMS CertificationCPR CertificationMedical terminology knowledgePatient coordinationHIPAA complianceWindows applications knowledgeCommunication skillsAttention to detailProblem solvingTeam-oriented

Required

High school diploma or GED and completion of one of the following: Accredited Medical or Nursing Assistant Program or EMT-B or Equivalent experience

1 year of medical experience

CPR certification required (certification offered through Duly Health and Care)

TMS Certification (certification offered through TMS vendor @ Duly Health and Care)

Knowledge of common medical terminology and abbreviations

Team-oriented

Attention to detail and follow-through

Problem solving, lateral thinking and reasoning skills

Communication skills

Knowledge of windows applications for computers

Understand and comply with HIPAA regulations

Ability to work with patients of all ages with psychiatric conditions

Benefits

Comprehensive medical, dental, and vision benefits that include healthcare navigation assistance.

Access to a mental health benefit at no cost.

Employer provided life and disability insurance.

$5,250 Tuition Reimbursement per year.

Immediate 401(k) match.

40 hours paid volunteer time off.

A culture committed to community engagement and social impact.

Up to 12 weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members once eligibility requirements are met.