WellDyne · 1 week ago
Senior Account Executive
United States
Full-time
Onsite
Senior Level
5+ years expWellDyne is a company specializing in pharmacy benefit management, and they are seeking a Senior Account Executive to build relationships with clients and consultants. The role involves leading strategy and success for large clients, maintaining strong client relations, and overseeing contract renewals and upselling of products and services.
Call CenterConsultingHealth CareOutsourcingPharmaceuticalWellness
Responsibilities
Identifies and establishes a professional relationship with client’s key decisionmakers
Establishes and maintains client relationships at the appropriate levels, including medical and pharmacy directors, CEO’s, benefit managers and consultants
Acts as primary contact/liaison between internal business, technology, and operations development teams for assigned clients
Maintains an understanding of all WellDyne operational areas and the interfaces with internal departments to define business rules as they apply to processes and procedures, document business requirements and develop work-flow diagrams, functional hierarchies, process models, contracting and fee schedules, and ensure business requirements are properly translated into customer deliverables
Take the initiative as the internal “quarterback” and client advocate to coordinate executive leadership team, and operational support teams, to solve creatively and deliver concise and clear plans and progress to clients in advancing their strategies and the relationship
Responsible for selling/introducing clients to new products and/or service offerings that provide value and reduce the cost for the client
Responsible for organizing and leading client business planning meetings, executive briefings, client meetings and internal team strategy planning
Maintains consistent and regular client communication
Manages assigned accounts with a focus on client trend management, strategic plan development and execution, cultivating multi-level client relationships and identifies expansion opportunities, and incorporates into strategic plan for client management
Manages client contract compliance and renewal activities
Collaborates with primary internal partners including sales and underwriting on Request for Proposals (RFPs) for existing clients by formulating and reviewing responses
Participates in new business and finalist presentations to represent service experience, or coordinate attendees from other service-related areas
Continually educates Clients on current topics in the industry, new product developments, and the competitive landscape
Provides collateral materials and support when necessary to help facilitate relationships
Provides timely and accurate answers to issues/inquiries from internal and external sources
Provides implementation support, measurement standards, and revisions as needed that incorporate applicable best practices with proven outcomes
Develops and implements a client plan that meets the goals and objectives of the client and is in alignment with corporate business strategy
Other duties as assigned
Qualification
Required
Bachelor's degree in health administration, business, pharmacy, or related field preferred
10 + Years of proven industry experience may be acceptable in lieu of degree
A minimum of 5 years account management experience in a pharmacy or health related field required
Experience Reading, Interpreting, And Negotiating Contract Terms Required
Experience interpreting financial data required
Client-facing Presentation Experience Required
Must have good negotiation skills, well-developed facilitation, and collaboration skills
Requires ongoing learning in the pharmacy services industry and continuous product knowledge development in the areas of healthcare, pharmacy and PBM, company specific product offerings, pricing components, and company capabilities and limitations
Strong organizational and planning skills
Effective verbal and written communication skills
Ability to learn and convey regulatory or technical information at the level of the client, member, or healthcare professional
Ability to understand the importance of and maintain the confidentiality of all patient information
Ability to work independently and within a team environment
Demonstrate pride in and commitment to the profession through appearance and professional conduct
Ability to use public speaking skills to speak effectively in large and small group situations
Ability to use problem solving skills, including identifying and accepting challenging situations and creating and implementing a solution
Maintains an awareness of developments in the community and pharmaceutical fields that relate to job responsibilities and integrate them into practice
Reviews and responds to client and member concerns as well as concerns of other departmental staff as they relate to specified accounts
Actively participates in management team meetings by providing status reports and working to ensure tasks and business requirements are appropriately logged, tracked and on-target to meet client and company business objectives
Effectively communicates with all levels of departmental staff, as well as members, clients, and healthcare professionals
Encourages the use of multiple communication mechanisms to ensure effective communication among members, clients, and healthcare providers
Interacts with other team members to identify and share best practices, issues encountered, and general subject matter content related to job functions
Ensures a cooperative environment through participative communication skills, teamwork, and professional behavior of ethics
Takes appropriate actions, assess each situation, and follows through with the utmost attention to accurate communication
Maintains an expert knowledge on claims processing and operations processes relating to regulatory provisions as they relate to this position
Identifies and develops solutions to maximize department processes and procedures
May require additional coverage times outside of regularly scheduled hours
Preferred
Knowledge of the pharmacy industry, underwriting process, pricing, medical and pharmacy terminology, pharmacy claim, and managed care principles and practices is desired
Company
WellDyne
WellDyne is a healthcare industry.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2016-08-01Acquired
Leadership Team
David Skomo
Chief Operating Officer
Phil Bisesi
SVP, General Counsel and Chief Compliance Officer
Recent News
Fierce Healthcare
2025-05-23
2022-03-24
Company data provided by crunchbase