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MaintainX · 3 days ago

Director of Account Management

United States

Full-time

Remote

Lead/Staff, Director/Executive

5+ years exp

MaintainX is the world's leading Asset and Work Intelligence platform for industrial and frontline environments. They are seeking an experienced Director of Account Management to lead a team focused on driving retention, expansion, and revenue growth across dynamic customer bases.

Artificial Intelligence (AI)Asset ManagementB2BInformation TechnologyMobileSaaS

Responsibilities

Lead the Emerging Account Management teams to achieve retention and expansion targets

Define and execute the go-to-market strategy for growing revenue within existing accounts

Manage team operations to ensure goals, deadlines, and deliverables are consistently met

Drive accountability through effective forecasting, pipeline management, and data integrity in Salesforce

Provide ongoing coaching through 1:1s, pipeline reviews, and deal strategy sessions

Hire, onboard, and develop high-performing team members; manage performance and career progression

Identify and implement process improvements that increase efficiency, predictability, and scale

Partner with cross-functional teams including Sales Leadership, Marketing, Enablement, and RevOps to improve the customer expansion motion

Deliver regular reporting on team performance, pipeline health, and key initiatives

Qualification

B2B SaaS experienceSales leadershipRevenue growthMEDDPICC frameworkSales process optimizationData-driven analysisCoaching skillsPerformance managementProcess improvementPipeline managementTeam developmentCMMS experienceCross-functional collaboration