ASR International ยท 18 hours ago
IT Support
ASR International is a company that provides world-wide Management and Technical Support Services to Government agencies and Fortune 500 customers. They are seeking an IT Support Technician to provide technical support for the Education & Training Center at Scott AFB, ensuring the operability of classroom and testing room technology systems.
Cyber SecurityInformation TechnologyLogisticsSupply Chain Management
Responsibilities
Perform daily maintenance and troubleshooting of PCs, multimedia projection systems, printers, servers, switches/routers, wireless services, and audio-visual equipment
Install and configure hardware/software; perform upgrades and virus protection
Support instructors and test administrators with login and technical issues
Manage inventory and documentation of all tech equipment
Maintain network systems and recommend improvements
Provide user training on classroom technology as requested
Qualification
Required
Proven experience in hardware and software support for educational or similar environments
Expertise in Windows Server and Windows OS troubleshooting
Familiarity with classroom technology systems (Smart Boards, multimedia projection, AV systems)
Strong customer service and communication skills
Ability to work independently without on-site supervision
Must pass background checks and comply with DoD/Air Force security requirements
Preferred
Technical certifications and/or relevant degrees preferred
Benefits
Flexible work schedule
Paid Holidays
Paid Time Off
Sick Days
Health Insurance (medical, dental and vision)
401(k) plan
Company
ASR International
ASR solves mission critical global challenges for customers in Government and Commercial sectors with our unique blend of proven experience, Global Touch Point capability, and cost-saving innovations in People, Processes, and Systems.