Town & Country Markets · 5 days ago
Person In Charge
Shoreline
Full-time
Onsite
Mid LevelTown & Country Markets is a family-owned company focused on authentic relationships and high-quality service. The Person In Charge will manage front-end operations and oversee staff, ensuring excellent customer service and adherence to company policies.
Food and BeverageGrocery
Responsibilities
Manages the front-end operation and perimeter departments, in the absence of the front-end manager or higher authority
Manages Front of House operations, station assignments and daily break schedules for the Field House, which includes coffee/pastry/juice/smoothie area (if applicable)
Oversees the Back of House operations and production in the absence of the Market Manager (Hospitality) or Restaurant Manager
Demonstrates and promotes attitude of hospitality to co-workers, guests, market support staff, and vendor community
Handles any guest service or emergency situation that is needed
Efficiently and accurately runs check stand area and is responsible for daily sales transactions
Approves guest transactions when necessary
Reconciles safe deposits
Opens and closes front-end and restaurant departments and runs necessary reports
Trains new front-end and Front of House restaurant employees (if applicable) when necessary
Monitors all front-end and Field House employees, if applicable
Pours Beer & Wine in the restaurant or growler station, as applicable
Oversees parking lots for safety, cleanliness, and shopping cart collection
Maintains market in a neat, clean and orderly manner
Keeps up on industry trends, standards and changes
Ensures the dissemination and adherence to all company and department policies
Maintains adherence to sustainability programs and all security and safety policies
Provides and role models attitude of service to staff and guests
Operates within the Company’s Core Values, Company Brand, and Business Principles
Qualification
Required
Must be 21 years or older
Ability to be Mast 12 certified required
Cash handling experience required
Exemplifies health department and proper food handling standards
Ability to work in a fast-paced environment
Must possess a strong desire to work hard, be enthusiastic, and exude a positive attitude
Excellent guest service and strong people skills
Must have intermediate or higher computer skills
Must be a team player, a leader, and a positive role model
Must be accurate, very detail-oriented and display excellent work ethic
Ability to work independently, as well as with a diverse group of guests, employees, and leadership
Excellent listening, verbal, and written communication
Ability to take direction and carry out department tasks and assignments
Commitment to personal and professional development
Flexibility to work mornings, afternoons, evenings, weekends and holidays as needed
Ability to lift and carry 50 lbs
Possesses full body mobility (bending, stooping, twisting and reaching) with excellent manual dexterity
Ability to work in a constant state of alertness and safe manner
Preferred
Grocery checking experience preferred
Benefits
$5-$19 weekly medical premiums
Vacation/sick time
Paid holidays
Premium pay rates
Employee Assistance Program
A discount on virtually everything in our markets
401(k) plans
Profit-sharing
A pension
Scholarship program
An employee referral bonus program
Company
Town & Country Markets
Town & Country Markets is a retailer of grocery products.
Founded in 1957
1001-5000 employees
Funding
Current Stage
Late StageRecent News
2024-11-02
Company data provided by crunchbase