Leap · 2 days ago
General Manager: Ring Concierge
Boca Raton, FL
Full-time
Onsite
Mid, Senior Level
$75K/yr - $100K/yr
5+ years expLeap is a company that powers insight-driven retail stores for modern brands, and they are seeking a sophisticated, service-driven General Manager for Ring Concierge located in Boca Raton, FL. The General Manager will lead the boutique, embody brand values, inspire a high-performing team, and drive business results while delivering exceptional client experiences.
Brand MarketingE-CommerceRetailRetail Technology
Responsibilities
Lead the boutique powered by the Leap Platform, ensuring it reflects the highest brand standards at all times
Inspire and lead a high-performing team that consistently delivers personalized client experiences and cultivates long-term customer relationships
Recruit, hire, and nurture talent to sustain a team that reflects the brand’s professionalism, warmth, and excellence
Take full ownership of store operations, sales performance, and visual merchandising
Identify opportunities to drive growth through community engagement, in-store activations, and tailored outreach
Support other Leap-powered luxury locations in the region by sharing best practices, supporting new store openings, and mentoring new leaders
Qualification
Required
5+ years of leadership experience in luxury retail, accessories, or fine jewelry, with a track record of exceeding sales and service goals
Expertise in personalized clienteling, luxury service delivery, and storytelling through product knowledge
Strong business acumen with the ability to analyze metrics and pivot strategy to meet evolving goals
Operational excellence in scheduling, payroll, inventory, visual merchandising, and policy compliance
Comfortable leveraging digital tools and platforms such as Shopify, Endear, Slack, and Google Workspace to manage business operations, drive clienteling, and streamline communication
Flexible availability, including evenings, weekends, holidays, and occasional travel as needed
Ability to actively lead on the sales floor, including standing, walking, using ladders, and lifting up to 50 lbs
Must be 18+ years of age
Preferred
GIA Certification is preferred but not required
Benefits
Unlimited PTO (blackout periods apply)
Commission Eligible
Healthcare benefits (medical, dental, vision)
Flexible time off (paid company holidays, unlimited paid time off, sick leave, parental leave)
Access to company perks (commuter benefits, 401K, paid sabbatical, employee discounts at Leap stores, employee referral bonus, telecom reimbursement)
Employee Assistance Program
Employee discount + wardrobe allotment for participating Leap brands
Company
Leap
Leap develops a retail platform that enables brands to deploy stores and accelerate growth.
201-500 employees
H1B Sponsorship
Leap has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (1)
2021 (2)
Funding
Current Stage
Growth StageTotal Funding
$109.47MKey Investors
BAM ElevateCostanoa Ventures
2025-01-17Series Unknown· $20M
2023-05-24Series Unknown· $15M
2021-12-20Series B· $50M
Leadership Team
Amish Tolia
CEO & Co-Founder
Shinji Kuwayama
CTO
Recent News
2025-12-17
2025-11-20
Company data provided by crunchbase