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Cellares · 17 hours ago

Alliance Manager

South San Francisco, CA

Full-time

Onsite

Mid, Senior Level

$90K/yr - $210K/yr

5+ years exp

Cellares is the first Integrated Development and Manufacturing Organization (IDMO) focused on advancing cell therapy manufacturing. The Alliance Manager will ensure client satisfaction and coordinate programs, interfacing with various internal teams and external partners to drive successful outcomes.

BiotechnologyLife ScienceManufacturingMedicalTherapeutics

Growth Opportunities

Responsibilities

Interface directly with partners and clients from program initiation to closeout

Provide periodic updates via email, in-person and/or zoom with regards to project milestones, schedule, budget, and deliverables

Investigate and resolve problems, identifying root cause, and propose process improvements through clear communication with internal teams

Capture and document requirements from external and internal stakeholders

Generate program related documentation, including but not limited to timelines, communication templates, status dashboards, tracking tools, presentation decks, and final reports

Work with internal subject matter experts to assist in and respond to any partner or client questions and ad hoc requests during the duration of the program

Continually work to streamline processes by creating more efficient methods of gathering, sorting and accessing data

Interface and develop strong working relationships with all internal subject matter experts across the organization

Drive overall customer satisfaction and participation in future partnerships or adoption of Cellares’ Technology Solutions

Lead cross functional meetings and facilitate discussions internally and with external partners

Qualification

CellGene therapyClient relationsGMP manufacturingProject managementGoogle AppsCRM applicationsCommunication skillsProblem solvingTime managementAttention to detail