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Nusenda Credit Union · 9 hours ago

Vice President of Learning & Development

Albuquerque, New Mexico, United States

Full-time

Onsite

Mid Level

3+ years exp

Nusenda Credit Union is dedicated to excellent member service and community care, and they are seeking a Vice President of Learning and Development. The VP will oversee organization-wide learning and development services, including instructional design, curriculum development, and compliance requirements, while also supporting departmental reporting and training effectiveness assessments.

Banking

Responsibilities

Oversee, coordinate, and assist in the daily activity of the Learning and Development department to include assignment of duties and special projects, monitoring workload and productivity, planning and prioritization, problem resolution, and develops recommendations for change or improvement

Analyze, develop, and implement learning programs, tools, and content for delivery across multiple platforms including classroom training, on-the-job training, meetings, eLearning, virtual instructor led training, and workshops

Identify process improvements and support implementation throughout all regions in New Mexico and West Texas, which may require travel

Partner with leadership around the organization to ensure Learning and Development provides optimal support of training courses

Responsible for the oversight of Learning and Development Directors with focuses in Core Course Facilitation, Content/Curriculum, and Operations

Lead subordinate staff with respect to recruiting, development, and evaluation of employee performance in accordance with performance management standards

Participate in organizational initiatives/projects related to departments of oversight

Represent the Credit Union in the community to promote our organization as a preferred financial institution and workplace

Qualification

Instructional designAdult learning theoryContent management systemsPerformance managementLeadership skillsEmployee counselingCurriculum developmentOrganizational development

Required

Three to five years of similar or related experience

Bachelor's degree in Organizational Learning, Adult Learning, Curriculum and Instruction, Business, with a focus in organizational development, or similar related field

Advanced knowledge of adult learning theory required

Advanced experience using content management systems (CMS) such as Articulate and dynamic learning systems

Strong performance management and leadership skills to provide advisory services to external departments and manage direct reporting staff effectively

Development, performance management, training, and employee counseling skills essential

Must have in-depth understanding of and ability to manage multiple business units and generate both immediate and long-term results