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Rodeo Dental & Orthodontics · 7 hours ago

Assistant Office Manager

Denver, CO

Full-time

Onsite

Entry, Mid Level

$55K/yr - $65K/yr

2+ years exp

Rodeo Dental & Orthodontics is one of the fastest growing multi-specialty dental groups in the country, seeking an Assistant Office Manager. The role involves assisting the Office Manager in ensuring excellent patient care delivery and achieving office performance targets, including managing patient scheduling and overseeing inventory management.

Hospital & Health Care

Responsibilities

Champion and promote Rodeo’s high-performance culture and effective management of Rodeo’s patient experience workflow/processes

Ensure treatment coordination and patient consultations are in line with preferred treatment practices and suggestions

Experience in a Treatment Coordinator role, or the ability to learn the Treatment Coordinator role, is required in order to assist current Treatment Coordinators or fulfill the role when needed

Maintain team accountability to Rodeo’s policies and procedures

Evaluate and maximize daily schedule for increased production

Assist with directing the Morning Opportunity Meeting, communicate staff assignments and plans, and motivate the team when assigned by the Office Manager

Work closely with the team to ensure the appointment board and the status of patients is optimized appropriately

Identify potential patient escalations and engage the Office Manager, Doctors, Regional, and Corporate resources as required to discuss issues, seek out root causes, and provide solutions to systemic issues

Build strong relationships with all doctors to facilitate treatment and employee satisfaction

Ensure all record keeping is 100% accurate at all times

Make sure the staff always remains 100% credentialed and certified, while performing their duties

Optimize dental supply inventories - control costs while ensuring supplies are available to meet treatment requirements

Coordinate and work closely with HR regarding all hiring, training, and all employee relations needs in collaboration with the Office Manager

Performs all other duties as assigned that support the organization’s mission

Qualification

Dental experienceCustomer service experienceDental practice management softwareLeadership experienceDental assisting experienceBilingual (Spanish)Time management skills

Required

2+ years dental experience is required

2+ years customer service experience

Excellent time management skills

Bilingual (Spanish) is required

Experience in a Treatment Coordinator role, or the ability to learn the Treatment Coordinator role, is required in order to assist current Treatment Coordinators or fulfill the role when needed

Preferred

1+ years of previous leadership or management experience

Previous dental assisting experience is highly desirable

Dental practice management software (Open Dental/Dentrix) experience helpful

Company

Rodeo Dental & Orthodontics

Rodeo Dental is transforming the world of dentistry with world-class service and magical patient engagement techniques that create memorable experiences.

Founded in 2008

Irving, Texas, US

501-1000 employees