Business Senior Analyst - Quote to Cash, Strategy and Solutions jobs in United States
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Salesforce · 21 hours ago

Business Senior Analyst - Quote to Cash, Strategy and Solutions

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. The company is seeking a motivated Senior Business Analyst to contribute to impactful projects that improve and scale their internal Product-To-Cash operations, analyzing and documenting processes while supporting project execution.

Agentic AIArtificial Intelligence (AI)Cloud ComputingCRMSaaSSales EnablementSoftware
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Comp. & Benefits
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H1B Sponsor Likelynote

Responsibilities

Collaborate with Functional Leads and Analysts to understand QTC process and feature goals, and contribute to the delivery of incremental improvements
Assist in the business requirements gathering and documentation process, working with Business Analysts and subject matter experts to analyze and document existing and future processes
Participate in cross-functional meetings, document key decisions, and follow up on action items
Support the development of solutions by working with Technical Architects and Product Managers to understand and translate business requirements
Assist with project management activities, including tracking requirements, communicating dependencies, and providing status updates
Develop a foundational understanding of Salesforce internal QTC systems and processes
Contribute to the documentation and maintenance of business rules and process flows
Support the creation of training materials for change management initiatives
Assist with ad-hoc reporting and research activities as needed
Participate in user acceptance testing (UAT)

Qualification

Quote to Cash processesBusiness requirements gatheringProcess documentation toolsProject management toolsCurious mindsetInterpersonal skillsCommunication skillsAttention to detailWork independently

Required

2-3+ years of experience as a Senior Business Analyst or in a related role
Familiarity with Quote to Cash (Configure Price Quote, Contract Lifecycle, Order Management) processes and systems is a plus
Experience with business requirements gathering and documentation
Strong interpersonal and communication skills, both verbal and written
Ability to work effectively in a fast-paced environment
Strong attention to detail and ability to work independently
A curious mindset and willingness to learn from subject matter experts
Experience will be evaluated based on alignment to the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.)

Preferred

Familiarity with process documentation tools (e.g., Lucidchart)
Familiarity with project management tools (e.g., Smartsheet)
Exposure to Salesforce products
Exposure to enterprise-level projects
Prior experience with Business Operations or Quote to Cash Operations

Benefits

Time off programs
Medical
Dental
Vision
Mental health support
Paid parental leave
Life and disability insurance
401(k)
Employee stock purchasing program

Company

Salesforce

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Salesforce is a cloud-based software company that provides customer relationship management software and applications.

H1B Sponsorship

Salesforce has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1883)
2024 (2296)
2023 (1850)
2022 (2849)
2021 (2124)
2020 (1960)

Funding

Current Stage
Public Company
Total Funding
$65.38M
Key Investors
Starboard ValueEmergence CapitalHalsey Minor
2022-10-18Post Ipo Equity
2004-06-23IPO
2003-01-01Series Unknown· $1M

Leadership Team

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Arundhati Bhattacharya
Chairman & Ceo Salesforce India
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Marc Benioff
Chair & CEO
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Company data provided by crunchbase