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Vanguard · 5 hours ago

Technical Product Manager, Senior Specialist

Charlotte, NC

Full-time

Hybrid

Senior Level, Lead/Staff

8+ years exp

Vanguard is a company focused on the long-term financial wellbeing of its clients. They are seeking a Senior Technical Product Manager to lead the Journey & Client Experience Analytics team, responsible for translating strategy into actionable outcomes and influencing stakeholders to drive enterprise-level metrics that shape decision-making.

FinanceFinancial Services

No H1B

Responsibilities

Leads technical product management activities for multiple technical products, or one strategic technical product, with cross-divisional impact. Drives the design and continuous improvement of the technical solution

Influences and collaborates with cross-functional teams to create best practices that drive significant change to the client experience. Ensures business outcomes are linked to business case drivers

Coaches technical product teams towards best practices and learnings. Oversees product teams' support of the messaging, communication, and customer outreach as necessary

Facilitates strong business support through working with team members to promote a consistent approach to decisions/impacts and client propositions. Drives connection across all appropriate internal and external stakeholders

Leads the planning, development and implementation of new technical products with cross-divisional impact. Defines and analyzes technical markets, developing detailed product features and requirements, and developing implementation plans

Influences and employs a variety of qualitative and quantitative analysis techniques to continually improve the user experience

Participates in and influences ongoing business planning and departmental prioritization activities

Drives the team’s engineering practices in development, continuous integration, and automated deployment

Participates in special projects and performs other duties as assigned