Bilingual Customer Service Representative – Spanish English – Remote in New York jobs in United States
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TTEC · 7 hours ago

Bilingual Customer Service Representative – Spanish English – Remote in New York

TTEC is a company dedicated to enhancing customer experiences by combining humanity and technology. As a Bilingual Customer Service Representative, you will resolve escalated customer calls and provide exceptional service to ensure a positive customer experience.

ConsultingInformation TechnologyOpen SourceOutsourcingSoftwareWealth Management

Responsibilities

Answer incoming communications from customers
Conduct research to provide answers for customers to resolve their issues

Qualification

Bilingual (Spanish-English)Customer service experienceProduct knowledgeComputer experienceWritten communicationVerbal communication

Required

At least 1 year of customer service experience
High school diploma or equivalent
Recognize, apply and explain your product or service knowledge
Great written and verbal communication skills in Spanish-English
Computer experience
High speed internet connection (>25mbps). A hardwired connection to your home router is recommended

Benefits

PTO
Tuition reimbursement
Health and wellness incentives

Company

TTEC is one of the technology and services innovators that provides end-to-end, digital CX solutions.

Funding

Current Stage
Public Company
Total Funding
$1.61B
2021-11-23Post Ipo Debt· $1.5B
2019-12-06Post Ipo Equity· $110M
1996-08-09IPO

Leadership Team

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Kenneth I. Tuchman
Chairman and CEO
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Judi Hand
Chief Revenue Officer
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Company data provided by crunchbase