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MGM Resorts International · 2 days ago

VP Slots Operations - MGM Grand Detroit

LV Metro Area

Full-time

Onsite

Director/Executive

6+ years exp

MGM Resorts International is a leading company in the entertainment industry, and they are seeking a Vice President of Slot Operations to provide strategic leadership for the Slots department. The role is accountable for staffing, guest service initiatives, employee engagement, and overall profitability of the Slots department while ensuring compliance with gaming regulations.

GamblingHospitalityResorts

Responsibilities

The role leads employee engagement, guest service, and overall performance within Slot Operations while driving financial outcomes, operational efficiency, and casino credit decisions

It partners with property leadership and the Gaming Center of Excellence to develop annual business plans, optimize floor layout, approve policy changes, and manage gaming equipment and supplies

The position oversees all staffing, training, development, performance management, and policy compliance within the division and maintains strong communication with Table Games, Player Development, and Special Events to enhance guest service

It manages machine mix, game configuration, placement, and timely equipment repair to ensure strong operational performance

The leader promotes a culture of teamwork, recognition, diversity, and succession planning while ensuring adherence to company policies and regulations, and drives continuous improvement to boost productivity, reduce costs, and strengthen guest loyalty through the delivery of SHOW and all guests experience initiatives

Qualification

Slot operations expertiseOperational performance managementLeadership experienceBusiness degreeTeam buildingGuest serviceEmployee engagementCollaboration

Required

Bachelor's degree in business, Hotel Administration, or an equivalent combination of extensive management experience within a gaming resort environment

6+ years of leadership experience, demonstrating a strong track record in directing and managing large, diverse teams

In-depth understanding of slot operations, processes, technology, and regulatory requirements

Prior experience serving as a VP or Director of Slot Operations in a high-volume, integrated casino resort

Ability to drive operational performance, optimize floor efficiency, and enhance the guest experience

Culture-driven leader who builds high-performing teams, fosters collaboration, and models accountability

Commitment to developing talent, elevating engagement, and creating an environment where team members thrive and deliver exceptional service

Benefits

Wellness incentive programs to help you stay healthy physically and mentally

Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more

Free meals in our employee dining room

Free parking on and off shift

Health & Income Protection benefits (for eligible employees)

Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community